This was my first visit to Harbin and I absolutely loved it. Personally I found the staff to be incredibly friendly and helpful. I did see people who were in a hurry and demanding and used to bullying their way through "the staff" at other places have some difficulty with the residents running the place. My advice is: don't come... more

This was my second stay at Harbin in 18 months. I think it is a great place - but I don't go there expecting a spa/resort type experience. This is a facility run by a spiritual community as a place of relaxation and getting away from it all. I've opted for the basic room both visits. The rooms are smallish,... more

I had read mixed reviews about Harbin, but it was on our travel route and I was keen for some R&R. I called up and booked a spa treatment, and my partner & I were travelling in a hired RV so would stay the night. However, when we picked up our RV, it was a tiny bit bigger (about 2... more

I enjoy Harbin and have gone up several times however, this time was a bit unacceptable. Upon checking-in on 7/17 the woman who helped me, was rude and condescending. During my check-in I had specific questions about handicapped parking and early check-in (if possible). I took a friend who six weeks ago had intensive surgery on her ankle. Since she... more

It is easy to be critical of Harbin. I don't recommend it for anyone who is overly critical or expecting something in particular. I always have a wonderful time when I don't expect too much and just come to relax. The food is great and the yoga is wonderful. They also have hula hoops. The rooms are small and outdated... more

"We don't care." That was Harbin's answer to "Have you read Harbin's reviews on [another site]?" The gracelessness of fielding that question speaks to how poorly their front line staff handled problems. I've never seen a hotel desk clerk escalate a situation as quickly as the one I encountered as Harbin. And if Harbin doesn't care about feedback and won't... more

So the hype about Harbin centers on its hot spring pools and the nudity. My spouse and I (an open-minded, early 30s couple) took the plunge and got naked. We quickly observed that there are 3 types of people who use the nudie pools at Harbin: 1) Exhibitionists - These are the people who basically have sex in the pool.... more

My wife and I visited Harbin in 2008. We found it like other reviewers - an absolutely lovely and enchanting place. The clothing-optional (yes, really mostly nude) element around the pools was a non-issue with us, making us feel wonderfully naughty in the most positive kind of way. The rooms in the older section were great, and although the bathrooms... more

After visiting similar resorts elsewhere, we were looking forward to visiting Harbin which is only about a three hour drive from our home. Although there are some nice features and it's in a beautiful location, we won't be headed back because a bad experience is indicative of the way the place is run. In essence, the experiences of guests don't... more