My husband and I have been visiting our son in the Bay Area for 15 years, and we've stayed at El Rancho many times. It's extraordinarily convenient when we fly into SFO; the shuttle service is efficient. The service desk personnel are consistently helpful, and the rooms are clean and comfortable. The complimentary breakfast is excellent, but I like to... More

Do not book your reservation through the 800 number (central reservations) book directly with the reservation desk at the hotel..this may we known by many...I just found out. The cost difference and attitude of agent was markedly different. The 800 number lady was going to charge me $268.00 for 2 nights (park and fly included) and would not guarantee my... More

i visited the el rancho september 2010 so don't know if the same staff there. but on my visit the highlight was definitely the food. the restaurant was really nicely decorated and the staff very friendly and helpful but the food, especially the breakfasts were awesome. just a perfect treat to start a holiday in san fran or california. the... More

Over the past 20 years, we have used several Park and Fly programs in the San Francisco, Oakland, and Sacramento area. By far, I have to rate the Park N' Fly program with the Best Western, El Rancho Inn in Millbrae as one of the besy. The hotel/motel is becoming somewhat dated, but they definitely keep up the property, and... More

against my protestations I was put in room 704 and I heard planes, trains and cars all night for two nights and got no sympathy from front desk More

This is a great place to stay for Park and Fly from San Francisco. Everything went so smoothly. They really have a great process to get you to the airport and to pick you up and have your car ready to go when you get back. I was very pleased with the way they handled everything. I think our room... More

As indicated in my October 3, 2011, review, I was going to give another chance after a shuttle "pick-up hiccup" on our third or fourth stay at this facility. Management responded to that post and indicated efforts would be made toward improvement. They seem to have kept their word. I'm pleased to report our recent experience was a good one.... More

It's all about the plugs and El Rancho gets this like no hotel or motel I've ever stayed at. There are plugs in all of the places I want them. After plugs comes lighting and, again, this place really understands how to meet my needs with lamps and overheads that provide great coverage in all the right places. The bed... More

I requested one of the redecorated rooms, and the room was indeed fresh-looking and comfortable. It was on the second floor of an old-style motel; the rooms open to the outside on a common outside walkway. The bathroom had a problem; the shower faucet squeaked and banged horribly. We were awakened in the night by banging in another room, and... More