I attended a conference at the hotel (the Portola Hotel and Spa) in October. I couldn't believe the difference in service levels from over 2 years ago when I was there last. The valet was quick, front desk staff very friendly and the room was very clean and comfortable. The location is the best as it is near the ocean... more

We stayed for 6 nights and loved the location, great staff,very comfortable bed,large room and the extra treatment for our 44th anniversary.We also love the fact that they are pet friendly so next time we'll bring our schnauzers. more

Well, I have always wanted to stay at Portola, so when I got it for $90 a night by naming my own price on priceline, I was exstatic. I checked the prices they were offering through the hotel which were well over two hundred dollars per night. In my opinion I loved the location. Compared to staying near cannery row,... more

Pros: - Beautiful room and bathroom - Room has balcony - Location is good but a bit far (if walking) from Cannery Row and the Bay Acquarium - Good restaurant in the hotel and around it - Staff is ok - You get delicious cookies when you check in... Cons: - No AC in the room (kind of odd for... more

A friend and I decided to extend a business trip to San Francisco with a little sight-seeing. I booked our two night stay at the Portola after reading reviews and checking rates on their website. Based on comments about lack of AC, I booked the Deluxe room, which has AC and a view of the bay. Positives: Check-in was speedy... more

Let's start with the positive. This hotel is in the perfect spot. The little cafe downstairs was perfect (and tasty) for breakfast and an afternoon stroll to the wharf takes 3 minutes from door to shops. I thought the rooms were nicely appointed and yeah, perhaps the bathrooms could use some updating, but I honestly thought they were nice. The... more

We spend every Father's Day in Monterey and have checked out several different hotes. They started off on a great note. They allowed us to check in 4 hours early which was great because it was nap time for my 2 year old. Upon check-in, we received freshly baked chocolate chip cookies and my son received a stuffed whale and... more

I loved my stay at the Portola Plaza and felt it was worth the extra few dollars not to stay in Seaside. The hotel was within easy walking distance of the rec trail and great restaurants on the wharf. I also liked the touch of having a seal "rubber duckie" in my tub. My daughter was delighted to adopt the... more

One of my good college friends is from the Monterey area and works at the spa across from the hotel so I'm pretty familiar with this place. I'd never actually stayed at the Portola Plaza before so when my fiance and I wanted to book a room in Monterey for our anniversary, we were debating between here and The Clement... more