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Portola Hotel & Spa at Monterey Bay

3.5 of 5
2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
Ranked #7 of 53 hotels in Monterey
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986 reviews from our community

Traveller rating
    451
    298
    122
    83
    32
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Families
249
 
Couples
345
 
Solo
43
 
Business
164
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
auckland
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

We booked last minute for a one night stopover. The king room was on the 5th floor overlooking the inner courtyard. The room was a good size and the shutters give a beachy feel even when there is no view to speak of. The water bottles on the desk were $4 each the cost of which was etched in the... More

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See 2 more reviews by nzdarl for Monterey
Winter Park, Florida
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

Three of us stayed at the Portola June 1 -3. We had traveled there so I could fulfill my son's last wish for his ashes to be scattered off shore. It was an important time for us and the staff made our stay just amazing. Seven of us had breakfast at Jack's and I highy recommend the food and service.... More

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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

This place knows how to put on a great show! The rooms are well appointed, clean and fairly spacious with very comfortable beds and linens (first time in a while I'd been in a hotel without towels that felt like sandpaper) The hotel is big enough so that even on sold-out evenings, guests can lounge comfortably in the lobby area... More

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Santa Cruz, California
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

We stayed with our daughters and their partners. We rented 3 rooms and had a great time. The rooms were very very nice, great coffee makers in the room balconies were great and I love the comfortable beds. Frond desk was impressive! Very friendly. Thanks for making our daughters graduation gift a great experience.

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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

My wife and I needed a a getaway from Southern Cali for just a couple of days and went up to the Portola Hotel and Spa. We could not have been more pleased. This place is amazing! From the moment we pulled up my valet (Jorge, I soon learned who helped me find my way around town later) was right... More

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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

I just returned from spending two great days at the Portola Hotel & Spa. Their customer service really is A++! Everyone of the staff that i met had a smile on their face and were very glad to help me with anything I needed. The hotel itself is beautiful and luxurious. The food is GREAT and the beers are privately... More

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Sydney
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 June 2013

This hotel is located very centrally in Monterey - walking distance to Fisherman's Wharf, Customs House and many restaurants. The hotel lobby is nicely done, the staff are very friendly and helpful. The rooms are decent sized, clean and the beds are comfortable. Even though you are in the centre of town, the rooms are quiet. To top it off... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 June 2013

Great place. Nice rooms well kept and clean. Friendly and helpful staff especially Marissa at the front desk who was helpful to me as I had a problem with my rental car. The Hotel has a walkway that leads to the foot of Monterey`s Fisherman`s Wharf with all of the shops and Restaurants at your quick disposal. The also sold... More

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Sacramento, California
1 review
5 of 5 stars Reviewed 7 June 2013

I recently stayed here for a wedding and had the breakfast package with the bottomless mimosas and what a great deal! The breakfast was great, food was fresh and lots of options to choose from (pastries, cereal, hot food, fruit, yogurt, to order items like eggs, French toast, waffles, etc., and they even had smoked salmon and bagels) Plus bottomless... More

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Sacramento, California
1 review
5 of 5 stars Reviewed 6 June 2013

Spent three days to relax, walk along the coast and piers, visit the Monterey Bay Aquarium. Had wonderful diverse breakfasts at Jack's in the hotel. Excellent service all around from valet parking to front desk to restaurant service. Loved the location as we could walk about everywhere we wanted to go, Fisherman's Wharf for seafood dinners and to meet friends.... More

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Portola Hotel & Spa at Monterey Bay
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Hotel Summarization (Beta)

What travellers say

  • Cannery row(54)
  • Very nice(41)
  • Breakfast buffet(13)
  • Comfortable bed(12)
  • Jack restaurant(11)
  • Friendly and helpful(10)
  • Front desk staff(9)
  • Warm cookies(9)
  • Room service(7)
  • San Francisco(7)

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Region: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Monterey
#8 Family Hotels in Monterey
#9 Business Hotels in Monterey
#9 Romantic Hotels in Monterey
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Portola Hotel & Spa is located on the waterfront Monterey. Just steps away from historic Fisherman’s Wharf and the Monterey Bay, the hotel offers 379 nautically inspired guest rooms and suites, two onsite eateries, a full service day spa and much more! ... more   less 
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey
Portola Hotel Monterey Bay

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Portola Hotel & Spa at Monterey Bay
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