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Comfort Inn Monterey by the Sea


Hotel class 2.0 of 5
1252 Munras Ave., (formerly Comfort Inn Munras), Monterey, CA 93940
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Reviews you can trust

56% Recommend
3.5 of 5 stars 72 reviews
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By trip type
All (72)
[ Date ] [ Rating ]
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3 of 5 stars
San Jose, CA
23 Nov 2009 | Trip type: Couples New

Comfort Inn now owns two hotels side by side on Muntras. We checked into the lobby of one of the hotels but our room was actually at the hotel next door (to the south). So I can imagine that reviews of this hotel will vary depending on which complex you visit. Both are labeled Confort Inn. Anyway, we were very... more

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4 of 5 stars
Fremont, CA
1 Sep 2009 | Trip type: Couples

Staff was very nice every time at the front desk, front loby was clean, had a computer for internet access. Wifi was hard to conenct but I did connect to an open wifi from the motel next door :P Get to breakfast early and enjoy it with relative peace, it seemed crowded if you got there right before they closed... more

Management response from
RMGSS, RM GSS

Thank you for your kind comments we value your opinion of our hotel and your stay. As far as the exercise room we do have equipment in there for guest to use but, because of the renovation of some of our rooms we had to store furniture in the exercise room. Once again thank you for your comments.

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2 of 5 stars
Inland Empire, CA
20 Aug 2009 | Trip type: Family

I usually find tripadvisor reviews to be unnecessarily harsh, but our stay at this Comfort Inn is worthy of such harsh criticism. The setting was nice and it was nicely landscaped but it was really just a glorified MOTEL 6. We encountered multiple problems: we were overcharged over our quoted price AND the hotel did not have refrigerators or a... more

Management response from
RMGSS, RMGSS

I apologize for any inconvenience during your stay with us. We will use your comments for training purposes to better train our staff so billing issues will not happen in the future. Again I apologize for any inconvenience you encountered during your stay. Thank you again for your comments.

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2 of 5 stars
Dallas, Texas
7 Aug 2009 | Trip type: Family

If you are expecting to stay in a room that is a Motel 6 type of room, then this is the place for you. The photos on the web site are deceiving to say the least. Our room was small and old. There was a tiny bathroom...no tub. The shower was so small that there was barely room to turn... more

Management response from
RMGSS, RMGSS

Thank you for your comments and I apologize for any inconvenience you had during your stay with us. We will use the information provided to better our staff. Thank you again for your comments.

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4 of 5 stars
Alberta
8 Jul 2009 | Trip type: Family

We booked this place for 2 nights. Upon our arrival, we were pleasantely surprised to see that we were in the new part(renovated). The room was really spacious with a king bed and the twin bed was in a little room apart! My daughter could not ask for more. The bathroom was all new and big (bigger than the little... more

Management response from
RMGSS, RMGSS

Thank you for your kind comments we value you comments and hope to see you again in the future. Thank you

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5 of 5 stars
Indiana
7 Jun 2009 | Trip type: Couples
1/1 found this review helpful

We were pleasantly surprised by the beautifully landscaped property of this hotel. It's your standard chain hotel for the most part, although I found the rooms more tasteful and bright than usual. The bedding was comfortable and soft, and the continental breakfast coffee was good as were the make-them-yourself waffles. Some reviews found fault with the color scheme of the... more

Management response from
comfortguestservices, PR Manager

Thank you for your kind comments. We hope to see you out West again!

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3 of 5 stars
Michigan
18 Apr 2009 | Trip type: Couples
1/1 found this review helpful

I guess when you only spend $100/night for a place in Monterey, this is what you get. I agree with a previous writer----("What a dump") who said they hated the thought of returning to the motel after a day of sightseeing. In fact, we cut our stay short. Instead of spending 3 nights, we only stayed 2. The room smelled... more

Management response from
RMGSS, Guest Service SUpervisor

Thank you for your comment about your stay at our property. With your comment we will use this for training purposes. I do apologize for any inconvenience you had during your stay. We will use this to help improve our property and staff . Again thank you for your comment

nice stay
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5 of 5 stars
Wausau, WI
29 Mar 2009 | Trip type: Couples

quiet, clean, and a good value - we were very happy with the hotel and the location - as one person described it - It's in the middle of everything though not really near anything more

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3 of 5 stars
Bakersfield
26 Feb 2009 | Trip type: Family

We went for this hotel based on price and reviews on this website. The phone staff was awesome! Very friendly and accomodating. Put us in our own area because of our toddlers. It was very quiet! Room was large and fit all 5 of us well. Bathroom was recently remodled - nice... down side, whole room smelled like fresh paint.... more

Management response from
RMGSS, Guest Services Supervisor

Thank you for you comment about our hotel and we appreciate your stay with us. Also we do apologize for the inconvenience with the room keys. For future travels to Monterey don't hesitate to call us we will take care of you just ask For the Guest Services Supervisor . Once again thank you

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5 of 5 stars
Hawaii
17 Dec 2008 | Trip type: Family

my family and i were on our way to monterey when we arrived to the hotel that we were suppose to be staying at . it was not as good as it was shown on the internet, my wife did not want to stay but since we had booke it thru expidia we were stuck at that hotel. Well here's... more

Management response from
RMGSS, Guest Service Supervisor

Thank you for your comment we value your service and we do keep staff 24/7 a day 365 days of the year to make sure our guest are well satisfied and to look over our property thanks once again and Happy Holidays From the Comfort Inn By The Sea

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Comfort Inn Monterey by the Sea Also Known As

  • Comfort Inn Monterey
  • Monterey Comfort Inn
Address: 1252 Munras Ave., (formerly Comfort Inn Munras), Monterey, CA 93940