We spent 5 days at the Westin and were delighted with the hotel, "The Bank" the in hotel bar and restrauant. The staff that carried our luggage and multiple wine purchases as well as parked our car were always there and quite a delightful group of fellows. We asked for early check in and were happy when it could be... more

We expected (as pictures show) a beautiful hotel in the wine country, but what we got was an average hotel in a dumpy part of downtown Napa. The lobby and other common areas were average. The room was nice, clean and comfortable...but when we looked out our window we saw parking lots, alleyways and dumpsters. When drove up for check-in,... more

You expect wine country and you see strip malls and a parking lot. One would hope the service would override the location, wrong again. more

As a Starwod Owners, we have had the benefit of staying at some excellent properties. From the standpoint of service to guests, this one rates one of the highest. From the concierge to the valets and housekeeping, the staff was incredibly attentive. For those who plan to visit both Napa and Sonoma vineyards, this hotel is well situated. The amenities... more

If you are looking for a place to stay in Napa this is it! Great location and a very comfortable place to stay with a beautiful pool and an excellent restaurant , would definitely return if in the area again. more

Finally, a decent Starwood property in the Napa area close to Oxbow Public Market and Napa Wine Train. The suites are fabulous with 2 bathrooms & 2 showers. Flat screen TVs. Have fitness center and nice restaurant (e.g., Sunday brunch $25). Friendly and helpful service! Pet friendly. 3 and 5 mile walking/jogging paths from hotel. Get free or discounted wine... more

I have been a platinum member of Starwoods for 8 years and am a huge fan of the brand. This is the first negative review of a hotel I have ever posted. The bad service at the Westin Napa started upon arrival. There was a person to take the keys for the car, but not to help with the bags.... more

Me, my husband and my 11 year old stayed there during our trip to San Francisco and Napa Valley. The hotel is fairly new, modern and elegant.. We stayed in a one bedroom unit. The furnishing is tastefully decorated. The heavenly bed, we have to say we never had such a good sleep in any hotel like that. We also... more

My boyfriend and I stayed at the Westin Napa in September with a free night earned as part of the SPG program (just had to pay the resort fee that covers parking and wifi). My experience here was comparatively terrible probably because I had just stayed at some great SPG properties down in southern California (US Grant in San Diego... more