We visited Napa on our way home from the Sacramento area. We were told about this place by a salesman at a car dealership. It was a great stay. We had a room with a small refrig. and microwave, a tiled walk in shower. It was out of the way on the Silverado Trail. It was very quiet, pleasant and... More

If you don't want to destroy your vacation...PLEASE do not book in this hotel. Aside from the terrible condition and awful smell of d room, especially the COLD bathroom...the man who checked us in was very RUDE! We had already paid for 2 nights but we decided to move to another hotel. When we informed the desk, the same man... More

I held two reservations for this property - one in July 2011 which I cancelled on their website (prior to them posting on their website that cancellations online were not allowed) and another in November. I cancelled July in accordance with the cancellation policy at that time but was unable to print it out because their dialog box was so... More

I called up to make a reservation. On their website it says that they are pet friendly. When I told them we had a dog, he said "no" and hung up on me. I can't believe he was so rude. We go up to Napa a lot and clearly will never stay here if that's how they treat their guests. More

This place is terrible, when we checked in we were shocked by how disgusting the room was. It was so bad, that we had to sit in the car to decide what we wanted to do. The hotel had a 72 hour cancelation policy, so we could not cancel. So we decided to pay for the room and find another... More

I had made an reservation for a date far in advance to stay 2 nights which was verbally confirmed, but I never received a written or email confirmation only to discover later that I was charged for a no show on a date that I had not reserved. I then called the Inn to inquire and the man was unpleasant... More

From the outside this motel looks just fine and of course it is one of the more affordable accomodations in Napa. That's why we did not mind the smell of chemical cleaners combined with closed windows all day while it was about 90 degrees outside. Nothing, what open windows and an AC can't take care of. However, when we discovered... More

We arrived to our room and it was hot and smelled of old animal urine. I think it used to be a pet friendly hotel. Once we turned on the A/C and opened the windows it helped a little but the smell was still noticeable. The bathroom was nice but the bed was very hard and difficult to sleep on.... More

Friendly personnel. Most rooms do not share a common wall with another room, thus a very private feeling. Also, every room faces a large, open area. This made the room much quieter than most hotels. A nice plus is the covered area for parking your vehicle. The room was very clean, and surprisingly welcoming. Downtown Napa is only a few... More