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Chase Suite Hotel Newark

3.0 of 5
39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Hotel amenities
Chase Suite Hotel Newark
Ranked #6 of 10 hotels in Newark
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72 reviews from our community

    Trip type
Traveller rating
    25
    17
    11
    7
    12
Date Rating
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 15 May 2013

This was probably a great hotel in the 80s and 90s, but there are several issues that need attention. The thermostat for the room was located behind a credenza so that you couldn't actually see it or change it. Lighting was with fluorescent bulbs that were VERY DIM. VERY VERY DIM. Could not see anything until they "warmed up". The... More

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See 2 more reviews by traveler1150 for Newark
Costa Mesa, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

I was up in the Fremont/Newark area late April. This was the second time I have stayed here and will come back again. Although the prices were higher during the week, the weekend prices were great for what you got. It is a good value. The staff was wonderful and the amenities were nice. Having a apartment like room, with... More

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Fremont, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 16 March 2013

It is expensive and nearly impossible to find a good apartment in Fremont or Newark California. The Chase Suite Hotel in Newark is a very good, well furnished 1 or 2 bedroom apartment with free breakfast and happy hour. Free WiFi Internet and cable are included and the king-sized bed is five star quality. I cannot say enough about how... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
8 April 2013

Thank you so much for your comments on Trip Advisor! I was proud to read the notes you left about our staff. Your feedback is very important to our efforts for continuously improving guest satisfaction. We look forward to your return when you are in the area again. Sincerely, Millie Sustache,GM Chase Suite Hotel-Newark,CA More

Alberta, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 March 2013

I've stayed at this hotel on two seperate occasions. Both times I was pleasently surprised by how nice the place was for the value. We stayed in a 1 bedroom suite. If you're a stickler for esthetics then maybe not the place for you, but I liked the space of the room, having a kitchen and seperate living area. The... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
8 April 2013

Thank you for your wonderful review! We were glad to hear that we exceeded all your expectations! Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. Sincerely, Millie Sustache,GM Chase Suite Hotel-Newark,CA More

Portland, OR
1 review
1 of 5 stars Reviewed 13 March 2013

I can usually forgive a budget hotel for not being anything but budget. Not this time. Decor=desperately needs updating King bed=thrift-store pillows Internet=hardly worked our whole stay and they had ME call their ISP to have them reset the connection points Non-smoking rooms: Stinky and smoke-smelling, incredibly noisy (street noise, plus the many beer-drinking porch-smoking loud-talking guests around us) Pros:... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
8 April 2013

Our goal is for every guest to have a great experience and we obviously missed that mark during your stay. We hope you will give us the opportunity to show you that we can do it right the next time you are in the Newark area. Sincerely, Millie Sustache,GM Chase Suite Hotel-Newark,CA More

portland, oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 13 March 2013

Seriously. Don't stay here. Don't even think about it. This is more like a dormitory for nearby manufacturing/industrial plants. The internet does not work well. The breakfast was gross. My room REEKED of smoke, even though they claim its a non-smoking hotel. The TVs were very old, only barely half of the stations came in clearly - that was if... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
8 April 2013

Even though we don’t like to receive letters like yours, we are happy that you took the time to write it. We take all feedback seriously, and sincerely regret that we did not meet your expectations and for that I am truly sorry.” Our suites have a spacious living area with a fire place, full kitchen and private bedroom. We... More

Nogales, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 January 2013

My girlfriend and I decided to go to San Francisco but made a stop in Newark so we decided to stay here since it looked like a nice hotel. Wow, I can only tell you that everything was absolutely awsome. The staff was great, the room was excellent specially the bed and everything in general was awsome. I would give... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
21 February 2013

I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. I've shared your comments with all... More

1 review
5 of 5 stars Reviewed 23 November 2012 via mobile

We just left this hotel. We were a little skeptical after reading the reviews, but was impressed with the accommodations. The room was clean and spacious. The staff was friendly and helpful. I will definitely be back.

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
12 December 2012

Thank you for your feedback. We truly appreciate knowing that our guests have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. Best regards, Millie Sustache,GM Chase Suite Hotel-Newark More

Fremonth
1 review
5 of 5 stars Reviewed 16 November 2012

Booked about 12 rooms with Jenny for a wedding celebration that lasted for about 7-8 days. Jenny was a pleasure to work with and was prompt to answer any emails or calls for questions we had about our stay. The rooms were comfortable and considering we had guests flying in from UK and various parts of the country, everyone loved... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
12 December 2012

Our pleasure! We are so glad to hear that all your family and friends enjoyed their stay and had a great experience! Will look forward to welcoming you and your group again in the future. Sincerely, Millie Sustache,GM Chase Suite Hotel Newark More

San Jose, CA
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 22 October 2012

This hotel definetely needs maintenance. The thermostat was completely non-functioning. We called to the desk, and they sent up the security guard. He was a very nice guy, but of course could not fix the AC! I had asked the front desk to call us back about getting into a room with AC, but they never did. Also, the toilet... More

Was this review helpful? Yes
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
12 December 2012

Our goal is for every Guest to have a great experience and we obviously missed that mark during your stay. We hope you will give us the opportunity to show you that we can do it right the next time you are in the Newark area. Kind regards, Millie Sustache,GM Chase Suite Hotel-Newark More

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Additional Information about Chase Suite Hotel Newark

Also Known As:
Chase Suite Newark
Newark Chase Suite Hotel
Address: 39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Region: United States > California > Newark
Amenities:
Business Centre Free Breakfast Free Parking Kitchenette Pets Allowed Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Newark
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Chase Suite Hotel Newark
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