My wife and I stayed at the Fairmont Newport Beach this past weekend to celebrate our one year anniversary. We had an excellent stay and we're looking forward to staying at the Fairmont in San Jose next month for a family wedding. Although the hotel isn't in the most romantic area since it's located in a business district, the staff,... more

Great hotel, great staff, very efficient. Parking is valet only (26$) but it is complimentary for hybrid cars. Nice touch. Breakfast buffet is great but pricey (22$). Nice big rooms with Plasma TV and DVD. more

Booked through the hotel website and for under $200 got free valet and breakfast. The hotel property and rooms were clean. The staff were friendly. Our stay was fine except that there was a cockroach in the bathroom and the room service was about a half hour later than requested. The hotel class is rated 5 stars, but I would... more

The hotel is not perfect and they did make mistakes - but every issue they had was countered with brilliant customer service. I will definitely stay at this hotel again and I definitely recommend it as a 5-star property. more

This hotel has probably the best hotel staff anywhere. I typically spend 75 to 100 nights in hotels each year and without a doubt, this is a terrific place. What it doesn’t have in outstanding views it makes up for in spades with terrific staff and unparalleled professionalism. It’s a fun place to stay because of the constant parade of... more

We stayed in a suite with 4 kids. The room was beautiful, and a perfect amount of space for my family. They didn't bring us enough towels each day, even though I countinually asked for more (just enough for each member of my family). Also, the hotel put us on the same floor as Air France employees that sleep during... more

Very nice hotel. Helpful staff, nice building, excellent room layout (particularly for business travelers), and good food. Definitely one of the best airport hotels I've stayed at. Complaints are few: fitness room is quite small, guest rooms are very conservatively decorated, and buliding layout is such that it's a pretty long walk from the lobby to the elevators and then... more

...that's what we wanted, and that's what we got! We needed to be at a nearby lifeguard event at 9am, so we tackled the 2 1/2 hour drive the evening before. The $26 valet parking was ridiculous, but our room rate was very acceptable so we put up with it. Location is pretty much nowhere land, but we found a... more

We stayed for two weeks as a vacation. We have stayed many times before and the service is always first class. The bedrooms are very comfortable, peaceful and with good TV and DVD. The pool is OK but the gym is below par. Look for packages especially immediately before you go. We had a rate of $149 including breakfast and... more