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Fairmont Newport Beach

4.0 of 5
4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
Hotel amenities
Fairmont Newport Beach
Ranked #15 of 17 hotels in Newport Beach
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469 reviews from our community

Traveller rating
    125
    175
    92
    45
    32
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Families
95
 
Couples
156
 
Solo
27
 
Business
137
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Yellowknife, Canada
1 review
1 of 5 stars Reviewed 19 May 2013 NEW

As member of Fairmont I'm fairly disappointed in this hotel. The rooms are clean and tidy, so you will have no problem getting an okay room similar to a Hilton. They have a fake President's Club line when you check in, which is like I said fake, they don't use it or didn't even care I was in it so... More

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Henderson
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 May 2013 NEW

Buyer beware! I booked my room through Priceline.com. I thought, at the time that I got a good deal but I was not advised that the only parking was valet and that the charge would be $28/ night. They asked for my credit card upon check-in and the receipt was placed under my door in the middle of the night!... More

Was this review helpful? Yes 1

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Surprise, AZ
Top Contributor
124 reviews 124 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 13 May 2013

Fairmont Newport Beach is a business class hotel near Orange County airport. Situated near offices it is well suited for the business traveller. If you frequent Fairmont hotels you will probably be a bit let down by this location. It is a nice hotel and perfectly adequate in every sense but also feels very ordinary and could easily be a... More

Was this review helpful? Yes 1
Teaneck, New Jersey
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 13 May 2013

Located not far from John Wayne Airport in Orange County, this large hotel offered great service, a lovely room with large bath and beautiful pool area. I did not use too many amenities as my daughter lived nearby and we were always on the run. Beautiful lobby and public areas. I checked out the Amadeus Spa and they offered many... More

Was this review helpful? Yes 1
See 4 more reviews by Madeleine T for Newport Beach
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

Stayed one night in May 2013. It's close to the airport but far enough out of the flight path to avoid the noise. Room was large, clean and the bed very nice. Staff was friendly. Two irritations: there is no free wireless anywhere in the hotel, $13.95 per day. Parking is valet only and expensive at $28 per day. Despite... More

Was this review helpful? Yes 1
Roseville, CA
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2013

Stayed for four nights for work and pleasure. The front desk staff were super helpful and friendly. The Valets are stellar! The rooms could use an update, but were clean. Only a few disappointments: Coffee and tea were not fully replenished each day. Second morning, I noticed the coffee cup had been wiped out - that was disgusting! Still no... More

Was this review helpful? Yes 1
Hermosa Beach, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2013

This is a nice property, and we received excellent customer service throughout the four-day stay. I would give them five stars, but was a little disappointed in the "After Hours" (between 11pm and 6am) offerings. There are five items on the room service menu, and no other options on property (the vending machines have beverages only). Everything else was excellent... More

Was this review helpful? Yes 1
Pomona, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 May 2013

I enjoyed an overnight stay at this hotel. The rooms may be a little outdated, but are maintained to the highest standards and the staff is excellent. The Valet, even though they were very busy were very efficent and always had a smile on their face.

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Josephine P, General Manager at Fairmont Newport Beach, responded to this review
9 May 2013

Thank you for taking the time to share your comments. Your feedback is critical to our success as it enables us to review our offerings and perfect our services. Additionally, such feedback continues to motivate our teams ensuring each guest is well looked after time and time again. Thank you once again for your business, we look forward to having... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 7 May 2013

I've never been to such an Isolated Hotel in the middle of a city. The way that it sits back in the parking lot makes it almost impossible to walk to any of the local restaurants. 28 dollars a day for parking is a bit much. Mostly because the place is one giant parking lot with a hotel in the... More

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Josephine P, General Manager at Fairmont Newport Beach, responded to this review
9 May 2013

Thank you for your feedback regarding your recent stay with us. I was very distressed to learn we did not meet your expectations. We have addressed your food and beverage and maintenance issues with our team. On behalf of the hotel, I extend my deepest apologies and assure you we strive to maintain a 4-Diamond experience for our guests. We... More

Canada/Belize
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 May 2013

I'm a frequent Fairmont guest and normally love my stays, but this one was the exception. Arrived late at night and was greeted by a very unfriendly (rude) staff member at the front desk. Small room and pool was not impressive. On the roof with no view, not very clean and not in very good shape, needs an overhaul.

Was this review helpful? Yes
Josephine P, General Manager at Fairmont Newport Beach, responded to this review
9 May 2013

Thank you for your feedback regarding your stay in October 2012. I was very distressed to learn we did not meet your expectations. Although I cannot change what has occurred, we have addressed your guest services and housekeeping issues with our teams, in an effort to prevent a future recurrence. On behalf of the hotel, I extend my deepest apologies... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Valet parking(15)
  • Very nice(11)
  • Room service(6)
  • Pool area(6)
  • John Wayne Airport(5)
  • Rental car(3)
  • Would not have(3)

Additional Information about Fairmont Newport Beach

Address: 4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
Region: United States > California > Orange County > Newport Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Newport Beach
#5 Luxury Hotels in Newport Beach
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Fairmont Newport Beach hotel in Southern California radiates a dramatic feel from both an architectural and design standpoint. Each and every aspect is designed to surround you in total 'O.C.' luxury. To complete the luxury hotel experience, the Fairmont Newport Beach hotel is thrilled to also offer its full-service urban Spa, Amadeus Spa & Salon. With more than 8,000 square feet of space, the Spa features eight decadent spa treatment rooms offering the finest in spa services and using only the finest in products and techniques. Prepare to be pampered like never before! Fairmont Newport Beach hotel welcomes you to the charm and allure of Southern California with its sun-drenched beaches, world-class shopping, and exciting nightlife! Fairmont Newport Beach hotel offers 440 luxury guest rooms, including 54 exquisite suites, most feature over-sized soaking tubs. Fairmont Newport Beach is also gaining favor as one of the most ideal locations for weddings. Of all the special moments of your life, there are very few that approach the importance of your wedding day. Having your wedding with us in beautiful Newport Beach means it will be filled with the class and elegance you've always dreamed of. All guests receive daily courtesy shuttle service to and from John Wayne Airport, Fashion Island, South Coast Plaza, The District and Balboa Island. For rental car information, please contact on-site Hertz Rent-a-Car. Fairmont Newport Beach offers wireless Internet access available in all of our meeting rooms, as well wireless high-speed Internet access in each guestroom. Year-round, guests can enjoy relaxing at the hotel's Palms Pool and Cabanas. The re-designed self-serviced Business Center accommodates the needs of its corporate guests. To best enjoy our Newport Beach, California hotel's amenities and the riches of Orange County, consider one of our many appealing packages available and maximize your visit to the OC. Complimentary "Green" Parking: Overnight guests who drive hybrid vehicles can enjoy free parking at the Fairmont Newport Beach. ... more   less 
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Also Known As:
Fairmont Newport Beach Hotel Newport Beach
Fairmont Newport Beach Hotel
Fairmont Newport
Newport Beach Fairmont

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Fairmont Newport Beach
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