My husband and I stayed at BBC resort for 3 nights. We paid almost $500 for a ocean view room. You would expect superior service for this price tag. The room was nice decorated, but small for the price we paid. The housekeeping didn't do their job right after we spilled instant coffee powders on the carpet. It seemed that... more

Stayed 3 nights at this resort and would highly recommend it. It is worth paying a bit extra for a bay view room. Spacious balcony with lovely view of the water and the yachts. Some of the other rooms did not seem as appealing with views of the road or pool. I loved the comfy beds and the turndown service..chocs... more

A 5 star hotel. The service was excellent. The staff friendly and helpful. The room was clean and beautiful. The bed was very comfortable and I have a bad back and I'm 8 months pregnant. We booked a massage at the spa it was heavenly. I can't wait to go again!!!! more

My husband and I stayed at the Balboa Bay Club for one night in November and will gladly return. We were offered a free upgrade upon check-in and the staff was there to please. The rooms, location, amenities and overall service and dining experience was exceptional. We look forward to returning soon. more

We stayed one night here with our two young boys. I thought they would enjoy seeing the boats and being close to the water. We were given a double room that overlooked the courtyard pool. That was a bummer. Plus we were gently encouraged to take our kids off property for dinner as the restaurant is not very child friendly.... more

I loved my stay here, the beds are one of the best I sleeped in, like Cloud # 9. The view over the Bay with all the beautiful Jachts is breath taking. I used the Spa, Restaurant and had a meeting here. Everything was 1st.Class. But now they told me I can bring my dog with me, even better. I... more

Expensive, but well worth it. Luxurious bedding, perfect location for Southern Cal, polite staff who goes above and beyond. What more can you ask for? Be sure and ask for a room with a view. more

The room was beautiful, although the carpet was damp. The bedding is luxurious! The bathroom very nice, although the marble around the tub was so wide it was hard to step over to get into the tub. We didn't eat at the hotel. We did visit the Grog Shop and the young lady working there was very accommodating. It was... more

Beautiful hotel - customer service - leaves much to be desired. Fire alarm at approx. 3am on Sunday morning turned out to be false alarm - after announcement that it was false - alarm continued to go off every 2 minutes for 3 hours. No apology from hotel staff or explanation when questioned. Room Service on Saturday nite - called... more