AAA ad said newly renovated. Hotel was in the middle of renovation and did not tell me this so I had the option of finding other lodgings. Arrived Good Friday in a spring break area so no chance of finding a vacancy. According to desk, it always takes 10-15 minutes for water to heat up. Shortened our vacation from 5... more

I have stayed here a couple of times before. Everytime has been great - mostly because the staff - always so nice, even went out of their way to get me directions. Nice and small hotel located on pch right across from the beach. SOO nice not to have to deal with parking meters! Breakfast was ok, wish they had... more

Booked through hotwire for about $50 a night...I found the room to be very large, very clean and with a fantastic bed: one of those "sponge" tempura matresses where you sink into it and it conforms to your body type (memory foam). Never slept in a bed like that before, so it was a pleasant surprise. The hotel is situated... more

Trying to find new exciting places to stay in the same old places I travel and booked this hotel. It is a basic Best Western. I am used to beach hotels in communities up and down california and this is no different. Somehwat old, somewhat rundown, pretty basic and friendly people. My room was huge, but with the exception of... more

My spouse and I stayed here for 4 days for a family wedding. We researched everywhere in Newport Beach and after many hours decided here for the price and location. We had a partial ocean view, which is what it literally was since you could see the ocean through the alley across the street, and the room was nice with... more

My husband and kids stayed at this property for a week. My 3 year old got sick on the car ride and we had to stop multiple times before we arrived at the hotel. My husband called on our way to see if they could accommodate us earlier than anticipated. As soon as we walked thru the lobby the staff... more

I have stayed in a thousand hotels and motels in the last 15 years and this one rates among the worst. Not in a cleanliness way - it was actually fine - but in a service and noise way. The guy at the front desk was more concerned with his internet access and cell phone than answering a simple question... more

This is too wonderful to ignore . . . The folks at Best Western Newport Beach not only refused to allow me to cancel and receive a refund - despite my calls to their hotel and Best Western Customer Service (an oxymoron), but charged me an additional $7.90 for being a "No Show"! In my past years as a travel... more

While the hotel was close to the beach it had a few problems. The front desk staff was helpful and friendly but was uneducated about what accomdations the rooms provided. The cleaning staff was rude, and inconsistant.The contiential breakfast was first come first serve and 8:00 was not early enough to get bagels. There were only two choices of jelly... more