My husband and kids stayed at this property for a week. My 3 year old got sick on the car ride and we had to stop multiple times before we arrived at the hotel. My husband called on our way to see if they could accommodate us earlier than anticipated. As soon as we walked thru the lobby the staff... more

I have stayed in a thousand hotels and motels in the last 15 years and this one rates among the worst. Not in a cleanliness way - it was actually fine - but in a service and noise way. The guy at the front desk was more concerned with his internet access and cell phone than answering a simple question... more

This is too wonderful to ignore . . . The folks at Best Western Newport Beach not only refused to allow me to cancel and receive a refund - despite my calls to their hotel and Best Western Customer Service (an oxymoron), but charged me an additional $7.90 for being a "No Show"! In my past years as a travel... more

While the hotel was close to the beach it had a few problems. The front desk staff was helpful and friendly but was uneducated about what accomdations the rooms provided. The cleaning staff was rude, and inconsistant.The contiential breakfast was first come first serve and 8:00 was not early enough to get bagels. There were only two choices of jelly... more

I chose this hotel because of its close proximity to where my son lived, who I was visiting. While the hotel itself was typical of what I expected in a beach resort for an "economical" stay, the staff was surprisingly cheerful and helpful. We arrived at 10 a.m. - check in time was 3 p.m. They hurriedly got our room... more

Travelled from Ireland to California. Stayed at this hotel over Christmas 2005 and New Year 2006. Had a wonderful time and were made so welcome by all the staff. The location was perfect for us and central to everything. There were almost thirty of us altogether and we were all well catered for. Big thanks to Angelica and all the... more

This hotel is a mixed blessing. The room and amenities were quite nice. No negatives whatsoever. What one must consider though is the fact that it is located on a very busy road (Pacific Coast Highway) and that it is always noisy out front. The front rooms have balconies and a partial ocean view; it is hard to give this... more

This place was AMAZING! We came to newport to be where the O.C. is filmed, and it was EXACTLY what we wanted. when we walked into our room, we were greeted with chocolates on our pillows, and a little welcome card. everything we needed/ or wanted was readily available to us, without a hassel. The staff was all very friendly,... more

This was a great hotel. The staff was very friendly and helpful. The staff was always helpful in finding the proper directions for us when we decided to venture out. The location to the beach is great. Walk out the front door and across the road which has a crosswalk right on the corner. Then straight out onto the beach.... more