We stayed here because it advertised 24 hour shuttle service- which they do provide but we were told that even though we stayed there the first night, were shuttled to the airport, that they would not pick us up upon our return unless we stayed another night. What type of place shuttles you to the airport but doesn't pick you... more

I checked in at 4pm on a Saturday and the girl at the front desk was VERY Rude. She told me that my room wasn't ready and would call me when it came available. Ok?....? whatever. We were there for a wedding that was taking place that night. So we went to the bar (The only mildly acceptable part of... more

We attended a graduation for my wife and stayed at this hotel. She reserved a cottage as our children and grandchildren came with us. While checking in the front desk person was not very hospitable. While my wife was speaking to her she turned and walked to the next window to advise a co-worker of what he needed to do.... more

After reading a few reviews on other travels sites, I was impressed with the overall experience I had while on business. The rooms were comfortable, the staff well presented and the hosted dinner was very good. The first night was a hosted dinner in the hotel. Very nice. The staff was polite and non intrusive during the dinner. We had... more

I stay here once a month when I come visit my grandchild.  The stays vary from one star to five star depending on who is working.  I have had one young girl tell me I can't check in for 15 minutes, and walk away, to some really nice people bending over backwards to make the check in simple.  I have... more

We found this hotel on a gay referral site called "Purple Roofs" (listed as gay friendly). I tried to find this hotel on TripAdvisor prior to our stay under "Lion's Gate" but came up with nothing. If I had, we probably would not have stayed here. I found it after our stay under "Lions Gate" without the apostrophy and under... more

We stayed there at least once a year when our daughter's softball team have tournaments in McClellan. We normally stayed at one of their individual room. This year, My husband booked a family suite so we can share with another family. We checked in and found out the bunk beds and pull out couch were all in the master bedroom.... more

My wife and I got married on 9/22/07. We were scheduled to get married in the backyard of the General's House. It rained that morning so they had to move us inside. We had EVERY assurance from Melissa Fiolle that our guests would be met at the entrance to the backyard and rerouted to the right place. As my wife... more

Visiting the Sacramento area for a recent wedding, the Lions Gate Hotel was where the reception took place. As a result, we booked a room here to make things a bit easier for us. First off, it’s far from everything. You need a car, simple as that. They do offer free airport pick up. It comes on the half of... more