I brought a group to this hotel - staying here and an emergency measure after another hotel had plumbing problems. The hotel menegement were SO helpful in sorting out our booking - NOTHING was too much trouble for them. Service in the restaurant was superb, reception staff very very friendly and the rooms absolutly spotless. If you have a car... more

We used the Park Plaza as an overnight stop between a number of flights. The staff were very friendly and accommodating. The location is only good for its proximity to the airport and the shuttle worked fine for us even though we arrived late. Breakfast in the dining room was enjoyable and reasonably priced. A comfortable hotel. more

We stayed for two nights at the Park Plaza Hotel in Oakland- we found that the hotel is fairly run down. The rooms are small and they do not offer much. The toiletries were below average. The property gave you the sense of not being very safe. The pool area was not inviting. It is a good location by the... more

Our company holds field training classes around the country and I booked a 3 day class there and our trainer came back with unfavorable comments about this hotel. First off the staff was not helpful and the management was even worse. Trying to get someone to correct a mistake (catering manager's fault) that resulted in personal expense to our trainer... more

the room is nice and clean, the room service was really good! and its only 15 minutes from san francisco! more

Business travelers should avoid this hotel like the plague. I was suckered in by its proximity to the airport and the good reviews. Don't know what those people were thinking. 1. Place is a dump. Dirty, looks more like a cheap motel than the hotel in the pictures. 2. There is a $50 early check-in fee that they charged me... more

We used the Hotel for a Park and Fly special. Clean rooms that were very comfortable and provided room service. The Free shuttle in the morning worked out great. When our return flight was cancelled and we were late by one day they did not charge us extra. Everyone at the Hotel was very nice. more

I have stayed in this hotel 5 times this year on business. Rooms are clean and semi-updated. Pool area is small but I love having one. You will be SURPRISED by the restaurant and room service - looks like a mediocre hotel restaurant that is always empty but I have had great meals there numerous times. The NE clam chowder... more

As a woman travelling alone, I was a little nervous to stay at a hotel that had this low of a price for the sleep/park/fly program ($119 vs. $169 at the HI Express). When I called, I requested a room in the tower of the hotel, and the reservation agent couldn't have been nicer- he guaranteed a high floor room... more