Country Inn & Suites by Carlson at Ontario Mills 2.5* (CA) - Hotel Reviews

Also Known As:: Country Inn & Suites By Carlson At Ontario Mills Hotel; Country Inn And Suites By Carlson At Ontario Mills; Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario; Country Inn Ontario; Country Inn Ontario Mills

Address: 4674 Ontario Mills Parkway, Ontario, CA 91764

Region: United States > California > Ontario

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Business Hotels in Ontario

#9 Family Hotels in Ontario

Price Range: £

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Come home to the "Country" in this beautiful 115 room hotel with 34 suites. The interior is decorated in warm country decor with living room areas surrounding cozy fireplaces to sit and visit with friends or colleagues. The outside pool and whirlpool offer our guests year round California sunshine and our proximity to the Ontario Mills Mall, Auto Club Speedway and Citizen Bank Arena offers 200+ shopping, entertainment and dining options. Our staff takes pride in providing exceptional customer service to our guests offering a hot breakfast buffet, High Speed Internet, parking and shuttle service to and from the Ontario International Airport and the Ontario Mills Mall all free of charge. Whether you are traveling for business or pleasure, staying for one night or a week, we will provide you with the service and amenities that make you feel right at home. ... more less

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Ang0829

Boise, Idaho

Senior Contributor

27 reviews

11 hotel reviews

Reviews in 17 cities

9 helpful votes

“Clean rooms, great customer service, nearby food, shopping and airport.”

Reviewed 23 May 2013 NEW

On business trip, I encountered very friendly staff, very clean room, nice exercise room and hit breakfast made mornings easy. Across the street from Ontario Mills and a quick walk or drive to lots of dining around the mall area. There's an added feature of underground parking for guests. Overall, a nice place a little way off the busy Milliken... More

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SwissAngel88

Kuala Lumpur, Malaysia

2 reviews

Reviews in 2 cities

1 helpful vote

“Lovely stay for shopping at Ontario Mills Outlet Mall”

Reviewed 9 May 2013

We stopped over in LA for some shopping in Ontario CA and we (me & my daughter) stayed at this hotel. The hotel location was really great as the Ontario outlet mall was directly opposite & within walking distance (5-10 mins walk). The hotel also provides shuttle service to and fro to the mall. The hotel staff were always very... More

Thank you so much for taking the time to share your experience at our hotel. We are so pleased that you and your daughter enjoyed your stay and our location adjacent to the Ontario Mills Mall. We are happy that our complimentary shuttle service to and from the mall was convenient and that our staff took such good care of... More

ChichiSanDiego

San Diego

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“A night before shopping”

Reviewed 8 May 2013

Every year I stay here to do my xmas shopping, we stay only 1 night, because in 1 day we do our xmas shopping in Ontario Mills, we like it, because is very close to the shopping center, their room are very comfortable and give you a great breakfast that is included. our room has 2 beds and sometimes a... More

Thank you so much for letting others know about our hotel and our proximity to the Ontario Mills Mall. We are excited to hear that you return year after year to our hotel at Christmas time and are very pleased to hear that our location is so convenient for you. We look forward to seeing you and your family again... More

JMather1956

3 reviews

“Simply perfect start to finish!”

Reviewed 7 May 2013 via mobile

What a rare find, wonderful people, very stylish rooms, AAA breakfast, great location all under one roof! From the fresh cookie at check in, to the very last minute, our family had a fantastic time. Will return as soon as possible and we will stay here again!!!

Thank you so much for taking the time to share your experience at our hotel with other travelers. We are thrilled to hear that you and your family enjoyed your stay with us during your recent trip. Our goal is to make our guests feel as comfortable as if they were staying with family and friends. We look forward to... More

Jim M

Seattle, Washington, United States

1 review

“Staff made my stay great”

Reviewed 4 May 2013

From being picked up at the airport to finding me a golf course and early check in, the staff made my stay problem free! i would suggest this hotel and continue to stay there in my future visits to ontario, ca. Special thanks to Vincent who was very friendly and was able to help me find recreation plans and recommendations... More

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Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and that Vincent was able to offer suggestions to make your trip more enjoyable. We appreciate your business and look forward to your next visit. Please friend us on Facebook to stay informed of our... More

loseapoint

Manchester, UK

Top Contributor

95 reviews

78 hotel reviews

Reviews in 70 cities

235 helpful votes

“Noise through the night spoilt our stay.”

Reviewed 19 April 2013

This is a comfortable hotel with nice size rooms and large bathrooms. Staff were friendly and went out of their way to make us feel welcomed. So, i guess my overall marking would have been high had it not been for the awful noise we had to contend with throughout the night we stayed. We were in Room 427 and... More

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the roof noise you experienced during your stay. Your feedback helped us locate a problem with one of our air conditioning units on the room which was causing the rattle. Please know that this is not a typical... More

Mary Lou L

Ontario

“Great”

Reviewed 18 April 2013

Review collected in partnership with Easytobook.com

Babydeez05

Omaha, Nebraska

“BED BUGS”

Reviewed 14 April 2013

Bed bugs :( ...... I arrived at this hotel on 4/12/2013 for a two night stay with my 3 boys. On the first morning of our stay my 13 year old was itching and said "mom I think I was bitten by something" he pulled up his shirt and sure as day there were bite marks (he also had them... More

We are very sorry that your son was bitten by something but please be reassured that it was not bed bugs! We take every complaint of this nature very seriously as every hotel has the potential of having bed bugs introduced into one of their rooms regardless of routine precautions. We called out an exterminator on Monday to inspect the... More

336mikec336

Anaheim, California

“Amongst the best Hotels”

Reviewed 9 April 2013

I drove some ladies from our church to a Ladies Conference last weekend and stayed for the night with my wife and daughter. I must admit i was a little grumpy from the drive but the staff had a great attitude which chaged mine! The young lady that helped us was very professional and answered all our questions about our... More

Thank you so much for taking the time to submit a review about your recent stay. We had a great time with all of our ladies this weekend are glad that you and your family enjoyed yourselves. We are frequently the host hotel for several churches when coming to Ontario for conferences and we try our best to accommodate their... More

PoopiRedondoBeach

Redondo Beach

28 reviews

13 hotel reviews

Reviews in 18 cities

14 helpful votes

“Nice Property..”

Reviewed 28 March 2013

We stayed here after the Autoclub Speedway 400 Race in Fontana this past weekend. The hotel is clean, the suite was nice and the hotel was surprisingly quiet. The only comment I have to make is the breakfast situtation. The breakfast itself is alright except that the eggs were watery, the diced ham (not sure why it was diced to... More

Thank you for submitting a review of our hotel. We are pleased that you enjoyed your stay over race weekend. We are very aware of the condition of the chairs in our breakfast room and are sorry that they have not been repaired yet. Our hotel is only 4 years old and these chairs should not ALL need refinishing so... More

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Country Inn & Suites by Carlson at Ontario Mills Hotel Reviews

Country Inn & Suites by Carlson at Ontario Mills

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