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Embassy Suites Ontario-Airport

3.0 of 5
3663 East Guasti Road, Ontario, CA 91761
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Embassy Suites Ontario-Airport
Ranked #4 of 42 hotels in Ontario
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97 reviews from our community

    Trip type
Traveller rating
    68
    22
    5
    2
    0
Date Rating
Redmond, United States
1 review
5 of 5 stars Reviewed 13 May 2013

I was on a business trip and found the suite a great place to relax and get some additional work done after meetings. Breakfast is great and a quick way to get something before heading off to work in the morning.

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Review collected in partnership with Embassy Suites Hotels

new jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 7 May 2013

The hotel is very close to the airport and offers ample parking and excellent service. Check in was easy and seamless. The suite had everything a traveler would want. The breakfast choices were great in a warm and inviting setting.

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Sylmar, United States
1 review
5 of 5 stars Reviewed 4 May 2013

Great friendly staff. It's the small things that count...I forgot my toothpaste and they offered me complimentary packets. I'm also a light sleeper so I asked not to be near an elevator, so they put me at the end of the hallway, I slept like a baby!! Easy check in and check out. Free Wifi The rooms were gorgeous and... More

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Review collected in partnership with Embassy Suites Hotels

Missoula, United States
1 review
5 of 5 stars Reviewed 26 April 2013

We recently stayed here on a 4 day business trip and will surely stay here on the next trip. Excellent service and accommodations. This hotel has plenty of parking and is well located for Inland Empire travelers. Close to airport car return for early departures.

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Review collected in partnership with Embassy Suites Hotels

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 April 2013

Pleasantly surprised! Probably the nicest airport hotel I have stayed at. Rooms are very spacious & clean, breakfast is good & evening reception was very nice! My only complaint was the shower, the drain cover would not stay on and the rain shower head just drizzled and took forever to wash my hair.

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West Jordan, United States
1 review
5 of 5 stars Reviewed 22 April 2013

Very clean and new hotel. The staff was very nice and friendly. They have an awesome free breakfast. Best part is the made to order omelets. The rooms are clean and the bed was very comfortable. Dinner was excellent and served quickly. I like the convience of the Ontario airport being so close.

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Review collected in partnership with Embassy Suites Hotels

Tucson, Arizona
1 review
5 of 5 stars Reviewed 15 April 2013

The rooms are like mini apartments and for business travel it is fantastic. The Complimentary Evening Reception was very relaxing and enjoyable. The Complimentary Breakfast was perfect and a great selection of items for everyone in our group. Even though this is a "Airport" hotel I did not hear any noise yet still had the convenience of an airport location.

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BradWymerGM, General Manager at Embassy Suites Ontario-Airport, responded to this review
19 April 2013

Dear Maldrichaz1 Thank you somuch for your great review! Our team tries VERY hard to ensure all of our guests have a wonderful hotel experience when staying with us. We are blessed to have such a lovely property and a fabulous team to work with every day. We hope you come back and visit us again soon and often. Thank... More

Eden Prairie, United States
1 review
5 of 5 stars Reviewed 14 April 2013

We got in at 10:30pm. Hotel picked us up at the airport. The hotel was 2yrs old but smelled as if it was just built. Everything was clean. Staff was friendly. The rooms were quiet so got a great night sleep. The breakfast was good with lots of options. The hotel drove us to the off site car rental location.... More

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Review collected in partnership with Embassy Suites Hotels

BradWymerGM, General Manager at Embassy Suites Ontario-Airport, responded to this review
19 April 2013

Dear Embassy Traveler Thank you very much for your kind words regarding your recent stay at our hotel. We are so glad you enjoyed your visit and hope to have you back with us again soon. We have shared your comments with our team members to let them know that their daily efforts ARE noticed and appreciated. Thank you again... More

1 review
5 of 5 stars Reviewed 8 April 2013

Stay at this hotel once every 2 weeks. Always clean and the staff is more than helpful. I would recommend this hotel to anyone. The only negative is I have to make my reservation in adavance because they seem to fill up quickly.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

BradWymerGM, General Manager at Embassy Suites Ontario-Airport, responded to this review
19 April 2013

Dear Embassy Traveler, We would love to thank you for sharing your comments with your fellow travelers regarding the Embassy Suties Ontario. We work hard each and every day to make sure all of our guests have the best possible hotel experience we can provide. Apparently your recommendations have been working! That is one of the reasons we have been... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 1 April 2013

Our overall experience at this hotel was great. The room was big, clean and comfortable. However the staff were at times very unfriendly and rude. A few times during our trip my husband and I felt like we were bothering the front desk staff when the were helping us. It is disappointing to be treated this way when we were... More

Was this review helpful? Yes
BradWymerGM, General Manager at Embassy Suites Ontario-Airport, responded to this review
15 April 2013

Dear WJ, Thank you for taking the time to share your comments regarding your recent stay at the Embassy Suites Ontario. I am so sorry that our front desk team did not provide the levels of service we have been known for. We have reviewed your comments with the entire team and impressed upon them the importance of each and... More

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Additional Information about Embassy Suites Ontario-Airport

Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario-Airport Hotel
Address: 3663 East Guasti Road, Ontario, CA 91761
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Ontario
#7 Family Hotels in Ontario
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more   less 
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Embassy Suites Ontario-Airport
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