Staying here with in April 2013 was cool because we are not very picky but we do pay attention to the small details. Melissa was very pleasant upon check-in and Jennifer's customer services was excellent upon check-out. I'm a stickler on customer and Jennifer delivered! There are a lot of eating places around because you are not far from the... More

I am a travel Nurse and I am constantly staying in hotels on a daily and or monthly basis. I have been here since Dec 2012. Staying here at the Extended Stay America in Ontario, Ca has definitely been a great experience. The staff and managers have been so wonderful! Muhammad, Jennifer, Rigo, and June are always a pleasure to... More

I have stayed at this hotel on a few occasions as a last resort when nothing else is available, Bad experiences with the staff they seemed indifferent and sometimes even bothered or put out by their customers, Not accomidating at all. However the last 2 times I have stayed here Melissa has checked me in and both times she was... More

We stayed at this hotel for two nights on business and it will be the last time we stay here again. The smell of this hotel is something else. I don't know what it was but it was extremely off putting and made me feel nausous! On arrival to our room I had to spend several minutes cleaning the bath... More

Excellent Front Office service- Rigo in particular went the extra mile. Housekeeping staff was courteous. ComplimentaryBreakfast was good. Relatively quite even though conviniently close to the freeway and airport.

I have stayed here now for 3 weeks and I find everything to be more than expected. I love having a kitchenette to be able to fix things I want without leaving the hotel. The full size fridge is a plus in that respect. I am going to stay here a total of 2 to 3 months while I work... More

I have been working on a project since mid December and most of my stays have been at Extended Stay hotels. Although I don't use the kitchen most of the time it's nice to have the facilities available if wanted. I like the fact I can spread out my paperwork using the table & in most cases the extended countertop.... More

I stayed here for a month, jan-feb 2013 while relocating for my job. The staff there was phenomenal! Always so friendly and helpful and by the end Of my stay they felt like family! The room service was great and very accommodating to my schedule! Will refer to my friends and family!!

NO ice machine, NO maid service, NO toiletries, NO blow dryer, NOT possible to cook in their 'kitchens,' NO muffins, NO coffee. I know it's an Extended Stay and therefore a 'home away from home' (their words) but if I had to live here I'd shoot myself. If I'm paying more than $100 a night I expect a few things.... More