We stayed at the BW for one week. The place has 4 different actual buildings and ours was close to the pool but in somewhat of a courtyard. The rooms were clean, the service was good and the pool was nice. (although the pool could of been cleaned more frequently). The cooked to order breakfast was good. There were two... more

We just stayed at the Best Western, Palm Desert last week for two nights. Overall it was very nice. The made to order breakfast was very good and the eating area very clean. Our room was larger than we expected but the walls are pretty thin. We heard our neighbors TV until 4:00 in the morning. It is not run... more

My husband and I stayed at this Best Western as part of a free trip we received. I was a curious to see what the accomodations would be, and especially where the hotel would be, but when we arrived I was pleasently surprised at how nice everything was. The Free Made to order Breakfast was great. The rooms were average,... more

At one time, we used to stay at this hotel/inn in Palm Desert every year for Thanksgiving. We had not been back for 7 years. The Palm Desert Inn is now the Best Western Palm Desert Resort. The change has not been good. We just returned from the " resort" after a stay of three nights over Thanksgiving. First of... more

Pool was clean but small. Breakfast was good but no seconds for hungry diners. Rooms were pretty basic motel rooms -- nothing special, and fairly cramped. Sliding door screen to small deck would not open and two calls to the front desk did not get it fixed. Not planning to return. more

I was in the area for work and I would stay at this hotel again. The room I was in was recently renovated - the carpet and furniture looked new and everything was very clean, and recently painted. The only complaint would be that the shower head is quite low on the wall so you have to scrunch down to... more

This hotel exceeded our expectations. A great pool away from the street is the perfect place to spend a lazy afternoon. The breakfast is the best part, and our room was spotless. I highly recommend! more

The positive was that Housekeeping was great. The negatives are that the rooms are small and not family friendly. The beds were smaller than the standard queen size bed we have at home. The manager, the desk and kitchen staff were unprofessional and unfriendly. Staying at this Best Western was a negative experience and we will not do it again.... more

All in all, the hotel was fine. The staff was helpful and friendly and the made to order breakfast was pretty good. My only complaints were with the a/c that kept going on and off so I had to adjust it and then it was too warm. The pool was dirty and I booked this hotel specifically to use the... more