As I arrived to the hotel for the Humana Challenge, hotel lobby well appointed, welcomed as I approached the front desk, answers about local events and dinner was answered without hesitation. Beware of room service. It would serve them well if they knew the soup or dinner of the day without using the phrase....uuumm I think so. NO thought involved.... More

We enjoyed our stay at ES and the weather couldn't have been better right at 80 degrees in January. What a treat! Everything is kept in tip top condition but I will suggest that you not get a room next to any of the glass doors as when they open the door drags the threshold causing a scrapping noise that... More

Stayed here to visit relatives who live in Palm desert, on the second stop of our first trip to the States. Just what we wanted, a clean, spacious, no nonsense place to sleep. Impressed with the little kitchenette. There is a large supermarket you can walk to next door which was handy for snacks and drinks. The breakfast was a... More

I love staying in ES, Most of the time I can be assured of a comfortable bed, sizable room, working facilities. While this particular property is a unique ES, it's tasteful decor is sure to please. I am a HH Diamond member. I don't expect the world but I do expect to be able to get room service when it... More

Our stay here was good, and we brought out 7 month old. They were very accomodating, and the suite was perfect as we could put the baby down in the room, and still hang out in the living room the rest of the night. They provided a pac-n-play for the baby and the hot breakfast in themorning was great. The... More

2011 New Years Eve. I arrived with the confirmed reservation both in writing and over the phone 2 hours prior to arrival. At check in things turned awry. Once they checked my ID a strange behavior took place. Clerks started whispering and passing hand written notes from the manager to inform me that my room does not exist and that... More

We have stayed in other Embassy Suites and always love them. Ours was a room on the far side from registration, which we were told was quieter. Word of warning -- if you need a luggage trolley, it's quite a maneuver getting one over to the parking lot on the other side of the building. If my husband weren't there... More

We stayed at this hotel for four nights between Christmas and New Year's. Although the hotel seemed quite full, all staff were very friendly and accommodating. The room had a nice size and was clean. Yes, it's not the newest hotel in the world, but we felt it did the job just fine. Having a mini-fridge and microwave was also... More

I stayed two nights at the Embassy Suites, Palm Desert, CA. Overall it was okay. It is an older facility, most of this style of Embassy Suites have been rebadged as some other chain at this point, like the Radisson in Covina, etc. Although they have done a fairly decent job at updating the facility. Our room was decent, no... More