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Hyatt Regency Suites Hotel Palm Springs


Hotel class 3.0 of 5
285 North Palm Canyon Drive, Palm Springs, CA 92262
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Reviews you can trust

54% Recommend
3.0 of 5 stars 24 reviews
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By trip type
All (24)
[ Date ] [ Rating ]
Loved it!!!
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5 of 5 stars
Australia
8 Nov 2009 | Trip type: Family New
0/1 found this review helpful

We travelled from Australia and we loved palm springs! We stayed at this hotel with our 3 children (3, 8 and 11) The hotel was lovely, the service wa great. It has a little slide which is a little tame for the older kids but the little ones loved it. The kids club was fun for the older two with... more

Renovation
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3 of 5 stars
Sacramento
6 Nov 2009 | Trip type: Family New

The entire property in under renovation, the pool is a big hole in the ground. Great location, walking distance to Starbucks and CPK. more

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3 of 5 stars
Eugene, Oregon
17 Oct 2009 | Trip type: Business, Solo travel

I've stayed here before and it's a great hotel, being in the heart of Palm Springs. Currently I'm sitting in my room, and unfortunately this is my worst visit here. I was vaguely aware that the hotel was under going a renovation, which will be great for my next stay. As for right now, they should have just closed the... more

Management response from
David Hill, General Manager

Thank you for sharing your comments with us. As a repeat guest, we are particularly interested in your impressions. We have publicized this information extensively on this site, our web site and have communicated this to every guest both at booking and when they check in. The hotel is continuing to offer value rates and additional special offers choice of...

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3 of 5 stars
Derby, England
26 Sep 2009 | Trip type: Couples
1/1 found this review helpful

We stayed here for 3 nights while visiting Palm Springs. When arriving at the hotel we found that the hotel was under major renovation. We told when checking in that the pool was closed but we could use a pool at the hotel on the next block. Really the hotel should have been closed during this week as it was... more

Management response from
David Hill, General Manager

Thank you for your comments. As all are aware, the hotel is undergoing a long needed renovation. We are endeavoring to minimize the impact to our guests by acknowledging the renovation with our renovation value pricing and additional special offers of complimentary continental breakfast, complimentary Internet or additional Hyatt points was was offered to these guests as well. We are...

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5 of 5 stars
Las Vegas
12 Aug 2009 | Trip type: Friends getaway
1/2 found this review helpful

Before staying at the Hyatt Regency Suites in Palm Springs I was a little worried because of the reviews. I am a very picky hotel-stayer and I must say upon arrival we were all very impressed. My husband and I went with another couple to Palm Springs and had a great time! We received a great deal on the Hyatt... more

Management response from
David Hill, General Manager

Thank you for taking the time to provide us feedback. We are delighted that our location and staff pleased you and helped you overlook our old facility. We look forward to welcoming you back after our renovation is complete in December 2009.

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3 of 5 stars
Glendale
16 Jun 2009 | Trip type: Couples

I've stayed at this place well over 10 times and I gotta say its one of those love hate relationships...I don't like it but I kept going back for some reason... I haven't been at this hotel in over a year and not planning to go back here anytime soon. I think I just got tired of staying at this... more

Management response from
David Hill, General Manager

Thank you for your comments and visiting our hotel. As you noted, we have the best location in all of Palm Springs and when our $15 million renovation is complete in December , we will have the beautiful surroundings and dedicated staff looking forward to welcoming you back.

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3 of 5 stars
Vancouver BC
10 Apr 2009 | Trip type: Family
1/1 found this review helpful

We used priceline to get a room in PS for 2 nights. I was weary after reading the reviews about the 'deal' we got from Priceline to stay at the Hyatt downtown. It is a bit tired and dated but it's really not as bad as some of the reviews suggest. The good is this: The rooms are spacious and... more

Management response from
David Hill, General Manager

Thankyou for staying with us. Our $14 million dollar renovation began on June 1st and will be complete December 2009. We will share details in future.

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1 of 5 stars
San Diego
8 Apr 2009 | Trip type: Family
1/2 found this review helpful

Where should I start? Let's start with the hotel property itself... The "suites" are nothing more than a tiny bedroom & "family" room with very out-dated furnishings & old bedding. I think the floor might have been more comfortable than the actual bed itself, it was the worst night’s sleep I've had at any hotel! Our "non-smoking" room reeked of... more

Management response from
David Hill, General Manager

Our hotel as others have noted is worn and we have begun our long awaited renovation. But poor customer service is never acceptable and has nothing to do with the condition of the hotel. We have spoken with this guest and corrected these problems and invited her to come back ffor a night after our renovation. This is not the...

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4 of 5 stars
usa
29 Mar 2009 | Trip type: Family

Room showed some signs of wear, but for us this was far outweighed by pros such as spacious sitting room area with sofa, armchair and dining table, small frig, large bathroom and bedroom areas, pleasant balcony with nice view, and great location for walking to restaurants and shops. Room was very clean, and pool area nice. Hotel was quiet in... more

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4 of 5 stars
Oliver, BC
5 Mar 2009 | Trip type: Family

i stayed here with most of my family for Christmas and we had a wonderful trip. palm springs was the perfect getaway for us and it was so nice to get away from chilly British Columbia. the rooms were huge with a seperate bedroom and living room. the staff was very helpful and they had beautiful artwork all over the... more

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Hyatt Regency Suites Hotel Palm Springs Also Known As

  • Hyatt Regency Palm Springs
  • Hyatt Palm Springs
  • Palm Springs Hyatt
Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Palm Springs hotels Hyatt Regency Suites Hotel Palm Springs
3.0/5.0
24