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Hyatt Regency Suites Hotel Palm Springs


Hotel class 3.0 of 5
285 North Palm Canyon Drive, Palm Springs, CA 92262
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Reviews you can trust

51% Recommend
3.0 of 5 stars 29 reviews
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By trip type
All (29)
[ Date ] [ Rating ]
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1 of 5 stars
la
20 Nov 2009 | Trip type: Business New

Like others booked through an agent. The hotel was not really a hotel. It iwas a hard hat area .Only greed can explain charging full prices for a hotel with no amenties except noise that starts at 7AM and offers the equivalent to spending all day in the dentist chair.,. We checked out - as the town was busy, we... more

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5 of 5 stars
long beach, Ca
18 Nov 2009 | Trip type: Couples New

great place if you like to shop, go the the best restaurants in Palm Springs, all in easy walking distance. Stroll down the sidewalks follow the stars, one for each who made Palm Springs there home. A seasoned group of hospitality professionals staff the hotel; from the bellman to the maid who came in to turn down the bed. All... more

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5 of 5 stars
connecticut
18 Nov 2009 | Trip type: Friends getaway New

We stay at the Hyatt every time we go to Palm Springs. Last year, the hotel was pleasant but the look was definitely dated. The hotel promises to have an incredible look . you can sneak a peak as you go up the elevator to the rooms. Thought the Venician glass looking wall looked incredible. The hotel bar is done,... more

Management response from
David Hill, General Manager

Thank you for your kind remarks. The new look of the hotel is modern, crisp and fresh. All the staff are very excited to welcome you back again and delighted you enjoyed your stay.

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2 of 5 stars
Vancouver
16 Nov 2009 | Trip type: Business New

It has been said below already, but the place is under construction for the month of November. I booked through an agent and was not informed of this. To compensate, the hotel throws in free internet, or a danish and coffee each morning - both of which should be free anyway, but at their rates equate to about 5% of... more

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2 of 5 stars
Edmonton
13 Nov 2009 | Trip type: Couples

We chose this property for our first visit to Palm Springs based on Hyatt's upscale reputation and the hotel's downtown location. The location was great, however the hotel was undergoing extensive renovations that we were not advised of while booking our stay. The pool was closed and the restaurant operated out of the lounge. We could use the pool at... more

Management response from
David Hill, General Manager

We are very disappointed to read that our guest was not pleased with his stay. It is true we are under renovation and this has impacted many facilities as has been discussed previously. We have made alternative arrangements for those facilities impacted. The guest at no time during his stay reached out to our team to allow us to assist...

Loved it!!!
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5 of 5 stars
Australia
8 Nov 2009 | Trip type: Family
0/1 found this review helpful

We travelled from Australia and we loved palm springs! We stayed at this hotel with our 3 children (3, 8 and 11) The hotel was lovely, the service wa great. It has a little slide which is a little tame for the older kids but the little ones loved it. The kids club was fun for the older two with... more

Management response from
David Hill, General Manager

We thank you for your comments and apologize for any disturbance related to our $15 million renovation. We anticipate this project to be completed in early December and as you indicated, it will be a beautiful property.

Renovation
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3 of 5 stars
Sacramento
6 Nov 2009 | Trip type: Family

The entire property in under renovation, the pool is a big hole in the ground. Great location, walking distance to Starbucks and CPK. more

Management response from
David Hill, General Manager

Thank you for your comments on our renovation progress. Our pool is scheduled to reopen at the end of November. Work continues and we are scheduled to be complete in early December. We invite all travellers to see the new Hyatt Regency Suites once our work is completed.

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3 of 5 stars
Eugene, Oregon
17 Oct 2009 | Trip type: Business, Solo travel

I've stayed here before and it's a great hotel, being in the heart of Palm Springs. Currently I'm sitting in my room, and unfortunately this is my worst visit here. I was vaguely aware that the hotel was under going a renovation, which will be great for my next stay. As for right now, they should have just closed the... more

Management response from
David Hill, General Manager

Thank you for sharing your comments with us. As a repeat guest, we are particularly interested in your impressions. We have publicized this information extensively on this site, our web site and have communicated this to every guest both at booking and when they check in. The hotel is continuing to offer value rates and additional special offers choice of...

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3 of 5 stars
Derby, England
26 Sep 2009 | Trip type: Couples
1/1 found this review helpful

We stayed here for 3 nights while visiting Palm Springs. When arriving at the hotel we found that the hotel was under major renovation. We told when checking in that the pool was closed but we could use a pool at the hotel on the next block. Really the hotel should have been closed during this week as it was... more

Management response from
David Hill, General Manager

Thank you for your comments. As all are aware, the hotel is undergoing a long needed renovation. We are endeavoring to minimize the impact to our guests by acknowledging the renovation with our renovation value pricing and additional special offers of complimentary continental breakfast, complimentary Internet or additional Hyatt points was was offered to these guests as well. We are...

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5 of 5 stars
Las Vegas
12 Aug 2009 | Trip type: Friends getaway
1/2 found this review helpful

Before staying at the Hyatt Regency Suites in Palm Springs I was a little worried because of the reviews. I am a very picky hotel-stayer and I must say upon arrival we were all very impressed. My husband and I went with another couple to Palm Springs and had a great time! We received a great deal on the Hyatt... more

Management response from
David Hill, General Manager

Thank you for taking the time to provide us feedback. We are delighted that our location and staff pleased you and helped you overlook our old facility. We look forward to welcoming you back after our renovation is complete in December 2009.

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Hyatt Regency Suites Hotel Palm Springs Also Known As

  • Hyatt Regency Palm Springs
  • Hyatt Palm Springs
  • Palm Springs Hyatt
Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262
Palm Springs hotels Hyatt Regency Suites Hotel Palm Springs
3.0/5.0
29