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The Saguaro Palm Springs, a Joie de Vivre Hotel

4.0 of 5
1800 East Palm Canyon Drive, Palm Springs, CA 92264 (Formerly Holiday Inn Resort Palm Springs)
Hotel amenities
Ranked #47 of 67 hotels in Palm Springs
4.0 of 5 stars 11 Reviews
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11 reviews from our community

What travellers say about this hotel
  • Pool area(14)
  • Very nice(9)
  • Hot tub(7)
  • Flat screen TV(5)
  • Front desk staff(5)
  • Priority Club(5)
  • Friendly and helpful(5)
  • Free shuttle(4)
  • Great value(3)
  • Paper thin walls(3)
Traveller rating
    2
    4
    1
    3
    1
Only show reviews for Family (3) | Couples (2) | Business (1)
Date Rating
aztraveltwins
phoenix
Contributor
14 reviews
12 helpful votes
4 of 5 stars Reviewed 19 February 2012 NEW

We arrived only a few days after the restaurants opened and the hotel had been open for a week or two. The beds are great, towels are soft and staff was wonderful. Andrew at the front desk was there all three days we stayed and always had a smile and was able to answer all our questions. The pool had... More

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anne G
Folsom, California
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed 18 February 2012 NEW
1
person found this review helpful

My husband and I do alot of travel for both business and pleasure. We found this hotel on hotels.com and then found even a better rate thru their actual web-site. We were aware they were just opening. At check-in the staff had trouble finding our reservation, even though we had a copy. The staff did not seem happy to see... More

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v1ct0rylapz
Phoenix, AZ
2 reviews
1 helpful vote
4 of 5 stars Reviewed 14 February 2012 NEW
2
people found this review helpful

If bright colors is your theme, this is the place to stay. Quite honestly, I enjoyed the splash of colors that made this place fun and unique. It is a brand spankin' newly renovated hotel and I was pleasantly surprised, especially, the pool area that boast a captivating back drop of the San Jacinto Mountains and the pool bar provides... More

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jillykine
Santa Monica, California
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW
2
people found this review helpful

Everyone is basing the review off the first week of the opening, I get that...but I know they are definitely looking for feedback and to work out all the kinks that they hear from all the guests trying it out. I stayed here Feb 10-12 and was nothing but excited to be on this property the whole time. The vibe,... More

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codeslush
Rancho Santa Margarita, California
1 review
2 helpful votes
5 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

My family and I stayed at the Saguaro on their opening weekend. We found them via Expedia, and selected them because of the half off price special. We weren't really sure what we would be getting -- the photo's on Expedia didn't show pictures of the pool area, but indicated one existed. On with the story... So we went! We... More

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Chef J
Milwaukee, Wisconsin, United States
1 review
1 helpful vote
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We checked into this property after spending 5 nights at the Westin Resort,we looked for a change. Boy did we find it, while some bumps appeared, limited services, key card problems, lack of wireless and a need for more staff training, We will return.... The GM addressed the problems immediately and effectively. As for a change of pace from the... More

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septamber13
Anaheim, California
1 review
4 helpful votes
2 of 5 stars Reviewed 8 February 2012
4
people found this review helpful

We were very looking forward to our stay at the new Saguaro - the colors attracted Like other reviewers mentioned, the grand opening doesn't occur until the 2/13 so nothing was open during this soft opening weekend - and it really showed. The registration/check in area is very bleak with cement floors and a little splash of color - it... More

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SaguaroPS, General Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review
9 February 2012

Dear septamber13, Thank you for writing regarding your experience during our opening weekend at Saguaro Palm Springs. Please accept my apologies that your visit was less than satisfactory. We appreciate you supporting our property and do acknowledge and apologize that not all of our services and amenities were available or delivered as expected. While we made every effort to communicate... More

Britflem
1 review
4 helpful votes
5 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

I stayed at the saguaro this past weekend with a few girlfriends and we had such a blast! The colors of the hotel were so fun and the staff were all very friendly and welcoming. The bartenders at the pool were such nice guys and really caterered to our every need. We even called down to the front desk a... More

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spiceydragon
Los Angeles, California
2 reviews
4 helpful votes
2 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

we spent feb 3 & 4th there, I was expecting a new, very pleasant stay, I got the opposite! at check in we were told there were no rooms of the type we already had booked! after an hour delay we were finally allowed to check in. the room smelled of paint, the a/c heater did not work, there were... More

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SaguaroPS, General Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review
8 February 2012

Dear Spiceydragon, Thank you for writing regarding your experience during our opening weekend at Saguaro Palm Springs. Please accept my apologies that your visit was less than satisfactory. We appreciate you supporting our property and do acknowledge that not all of our services and amenities were available or delivered as expected. While we made every effort to communicate what services... More

Eva S
San Diego, California
2 reviews
5 helpful votes
1 of 5 stars Reviewed 5 February 2012
5
people found this review helpful

This hotel has much room for improvement. One can only hope that some of the problems we encountered were due to the hotel being new and will get ironed out soon. The saga started upon check-in: our reserved room rate suddenly was double what we were told when we made the reservation. After a long back and forth, the manager... More

Was this review helpful? Yes
SaguaroPS, General Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review
8 February 2012

Dear Eva S, Thank you for writing regarding your experience during our opening weekend at Saguaro Palm Springs. Please accept my apologies that your visit was less than satisfactory. We appreciate you supporting our property and do acknowledge that not all of our services and amenities were available or delivered as expected. While we made every effort to communicate what... More

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The Saguaro Palm Springs, a Joie de Vivre Hotel Also Known As

  • Holiday Inn Palm Springs
  • Palm Springs Holiday Inn
Address: 1800 East Palm Canyon Drive, Palm Springs, CA 92264 (Formerly Holiday Inn Resort Palm Springs)

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The Saguaro Palm Springs, a Joie de Vivre Hotel
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