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Renaissance Palm Springs Hotel

3.5 of 5
888 East Tahquitz Canyon Way, Palm Springs, CA 92262
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Ranked #23 of 67 hotels in Palm Springs
4.0 of 5 stars 228 Reviews
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228 reviews from our community

What travellers say about this hotel
  • Pool area(24)
  • Very nice(11)
  • Junior suite(9)
  • Convention center(8)
  • Friendly and helpful(7)
  • Lobby bar(6)
  • CUSTOMER SERVICE(5)
  • Living room(5)
  • Great location(4)
  • Happy Hour(4)
Traveller rating
    75
    85
    41
    14
    13
Only show reviews for Family (49) | Couples (89) | Business (39)
Date Rating
mkirch72
St. Petersburg, Florida
Senior Contributor
34 reviews
38 helpful votes
2 of 5 stars Reviewed 16 February 2012 NEW

Stayed here for a week during Thanksgiving. The problems with this stay were so many that I'll try and keep it brief: -Two conventions happened during our stay, one that wrapped up after the first two nights and another that took place the remainder of the time. Both were for teens/young people. The most bothersome part was the So. Cal.... More

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Lahomerun
Long Beach, California
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

Stayed here with my Softball team over the weekend. The staff was very friendly and knowledgeable and loved the free complimentary Limo Service around town. Hotel Pool was also fun to lounge around in. Taste the homemade chips its awesome and cheap. More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
15 February 2012

We appreciate that you and your team mates chose our hotel while you were in Palm Springs for a softball tournament; we hope you took home the trophy! Thank you for your kind comments regarding our staff and services, we always strive for a "home run", sounds as though we didn't "strike out" with you. Thank you again and we... More

mvpoc
Rancho Santa Margarita, California
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 12 February 2012 NEW

I stayed at this hotel for a girls weekend. It was nicely upgraded and the staff was very helpful and friendly. We had a beautiful room overlooking the pool. The location was really close to Palm Canyon drive so it made it easy for dining and shopping. They even offer complimentary shuttle to local restaurants in the evening. The Spa... More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
14 February 2012

We appreciate you choosing our hotel for your recent trip to Palm Springs and your wonderful review of our hotel and services. We are lucky to be so close to Palm Canyon drive and all it has to offer and we are delighted you enjoyed our shuttle service. Thank you again and we look forward to your return visit. More

phdgracie
Boston, Massachusetts
Senior Reviewer
8 reviews
20 helpful votes
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We went for a weekend tennis getaway and loved this hotel. The price was reasonable, and the decor is quite modern and new. Clean linens and nice breakfast too. More

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Glenda S
Elk Grove, California
1 review
1 of 5 stars Reviewed 8 February 2012

We were charged twice for our room once at check in and once at check out, 3 days later and still waiting for someone who can fix it. Wait service was HORRIBLE while sitting outside in lounge we were told by the waitress that she was too busy to take our order so if we wanted something we were going... More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
9 February 2012

Thank you for taking the time to share your review of our hotel; our apologies for the service failures that you outlined. As you know, that weekend there were somewhere around 4,000 cheerleaders in for competition and as you pointed out, we failed to properly service them. We have already begun plans for next year as well as working with... More

Matt H
Aliso Viejo, California, United States
1 review
1 helpful vote
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Just make sure you don't give them a credit card you dont want to use for the "Hold". They will charge it even when you specifically ask them not to. They said it would just be a hold and not charged. Then they charged us again at the end. We got charged twice for the room ok, mistakes happen but... More

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Dotti143
Camarillo, California
2 reviews
5 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Just returned from a 4 nights get-a-way to relax. I chose the Renaissance because of its' location as well as the fact that I LOVE the beds at Renaissance. The hotel has just completed a huge renovation and is absolutely beautiful. One thing..if you have sensory problems with colors and designs..think twice because the colors are orange, red and brown.... More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
3 February 2012

We are very proud of our renovation as well and are happy to read how you enjoyed our new look along with our staff and services as well as Palm Springs in general. Our Renaissance beds are great; many of our guests comment on them. Thank you for choosing our hotel and for sharing your comments. We look forward to... More

Sunbacon
Utah
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Being 'that guy' who researches everything to a fault, after reading reviews of this hotel, my wife and I decided to book a 5-day stay in January. Overall, this hotel is a great value if you stay Sunday through Thursday. Weekends are a bit steep at about $159 per night. There is about a 3 block walk to downtown Palm... More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
29 January 2012

Thank you for sharing the details of your "Great Stay in Palm Springs"; it was great being of service to you. We were delighted to read how our Ambassadors (that's what Renaissance refers to its' employees as) all engaged you throughout the hotel. We appreciate you choosing our hotel and look forward to providing another "Great Stay" the next time... More

Flyerno.one
Ocean Gate, New Jersey
Top Contributor
91 reviews
162 helpful votes
4 of 5 stars Reviewed 27 January 2012

We stayed at the Reaissance for four nights, the location of the hotel was great, You could walk to downtown in 10 minutes, or take the shuttle provided by the hotel. Thursday nights downtown Palm Springs has a local market, and many vendors are there with merchandise and food. The only con we had was that there was a conference... More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
29 January 2012

Thank you for choosing our hotel during your recent trip to Palm Springs and for sharing your review of our hotel. We love to read how our guests enjoy discovering Palm Springs and all it has to offer. When you decide to re-discover Palm Springs, it is our hope that you will again be our guest. More

sunless_n_seattle
seattle
Contributor
12 reviews
8 helpful votes
4 of 5 stars Reviewed 23 January 2012

Excellent hotel for many reasons. Updated rooms, fantastic pool, friendly staff, very helpful valets, pool and lounge area are best in PS. We were lucky enough to stay during PS film festival so lots of excitement. Parking at $10 is reasonable for a seattlite, paying for wifi isn't. So take a tablet. Only blemish was the room we booked, a... More

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Eric Hill, Manager at Renaissance Palm Springs Hotel, responded to this review
25 January 2012

And we are looking forward to your return! Thank you for your most favorable review and we were delighted to read that you were here during Film Festival; any star sightings? Thank you again and we hope to see you soon. More

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