stayed here for a family reunion. there was nothing wrong with the hotel, BUT i payed for four rooms thru hotels.com. each family was required to leave a credit card for incidentals..no problem. when we check out they gave each of the four families a no bal due reciept. now, turns out they have charged each of us for the... More

This place is nice. The rooms are spacious and clean. Jacuzzi tubs are a nice touch. But as my 8 year old granddaughter pointed out "There are TEN PAGES OF RULES AND REGULATIONS!" (R&R's). Among them: 1.) you are alotted a certain number of pool towels upon check in. If you don't leave that number in your room upon checking... More

Spent a short weekend here with friends who are owners. The room was a two bedroom, two bathroom suite with a balcony view of the canyon right on Palm Canyon Drive. We had visited them while they were staying here before and I had coveted the pool area. The resort buildings surround this big pool with a grotto and waterfall... More

We stayed here during a very busy time so only selected this place because of the ok reviews and the great price we were able to get it for. And that's basically how it was - ok. It's a little far from Palm Dessert and lots of the dining and shopping we like to do, but still manageable. We were... More

Reading all of the 'bad' reviews here, I just don't know what people would expect. If you want fancy, go to the Hilton.. It was just fine. It was a big 2 bedroom and it had most amenities that you could ask for. Really, we don't spend much time in the room anyway. The pool area was pretty awesome.. lots... More

We used Diamond Points to get in to resort. Our room was in Palm Building 2136 as I recall. It faced Murray Canyon Road. Looked out on large vacant lot. we could see the mountains. Some traffic moved quite fast, but it died down by bedtime. Our flight got in close to 6PM. Took us awhile to get checked in.... More

First warning ... Palm Canyon splits and becomes East and South. Pay close attention or you might miss the split and be on East without knowing it. The resort has just been taken over by Diamond Resorts and there is a vibe between the old people and the Diamond people. On arrival it makes sense to go through the door... More

Just got back from this property. We had a very good experience. After being worried by some of the postings we had read on Trip Advisor, we were pleasantly surprised. The resort itself was nice enough, with a great pool and slides for the kids. The indoor basketball/volleyball court was a nice touch. Our villa/apartment was spacious and there was... More

I came here with two friends for the first time and it was fun. Our hotel was only $90 for the night. It was a junior villa with a kitchenette. The location was not near downtown but was just a $12 cab ride. The pool was big with a bar and a water slide.