At first impression this hotel seemed really modern and "the place to be". I was definitely excited for my early birthday weekend, however as I familiarized myself to our room, I found the room lacking in many ways. First there was not enough counter space in the restroom area for me to do my makeup. In addition, I was forced... More

My sister-in-law and I stayed at the Viceroy Palm Springs in April for a new mommy, get away spa weekend. What an amazing trip!! The check-in was quick and the front desk and bell staff were very friendly and personable. They gave great advice for close restaurants and shopping. The room was close to the main pool but still felt... More

I booked a Deluxe King Pool facing Suite at the Viceroy for Memorial Day weekend for my wife and myself. The location is good but from the moment we walked in the room I knew I was in trouble just didn't realize how much. The room was run down and in a need for a major renoavtion. It's highway robbery... More

Stay at the viceroy if you want a relax and have a calm atmosphere that is not miles away from everything. We walked to downtown eating many nights and never heard a peep of traffic or commotion during our stay. The staff were wonderful and knew us by name within the first day of staying. Everything was clean and the... More

We are here now and checking out a day early because it is so bad. Yesterday they had reserved nearly a dozen pool chairs for a private party of non hot guests causing them to run out of chairs for guests. . We waited two hours to get chairs at the pool, others waited longer. It took an hour to... More

We recently stayed at the Viceroy for two nights to attend a wedding at the hotel. I booked into the Wetherley suite at an average of $400/ night. The room was in very poor condition, the sofa was filthy, the door on cabinet in the living room wouldn't stay closed, the hot water tap in the shower just kept turning... More

The location is great. Walkable to the downtown shopping and dining. It's right at the foot of the mountains so it's picturesque. The grounds are charming old palm springs casitas. My room, 517 was a bit tired. There was black mold(?) in the white grout of the shower. The tiles were also chipped. I love an elegant hotel bathroom, this... More

We stayed for only one night, our last in the desert. The staff are super friendly and helpful, the grounds are lovely but the room was hideous. Don't accept room 306! Very small, no outdoor sitting, window at ground level to open, bathroom stall came with black mood growing in the grouting, terribly dim lighting in both bedroom and bathroom... More

I'm a big fan of this hotel it's one of my favorite places however the fun lively vibe is gone. This time it was way to quiet and almost boring. Something is very different now can't really pin point it. An attractive front desk girl would certainly help. Maybe some cool upbeat music playing around one of the pools would... More