My girlfriend and I checked in at the Best Western Plus John Jay Inn and Suites at around 6:00 p.m. It only took about two minutes to get the keys to our room, which had a king bed. The bed was comfortable, and the room was clean. There was no smell of tobacco smoke. (We were in room 203.) All... More

I checked in late in the night (~9PM) since I was hanging out with family. I was given a room 307 and upon entering I was assaulted with the smell of cigarette smoke. I requested a non-smoking room since I have asthma and this room was unacceptable! My boyfriend pointed out to me however that for whatever reason this room... More

Very nice and quiet, I have enjoyed both of my multi-day stays here while I get medical care. The staff are very helpful, I've enjoyed being here. My only criticism is for a "plus" Best Western, the breakfast did not include eggs or bacon/sausage. The gym is well equipted.

The room looked like Norman Bates would have enjoyed staying there... TV sets stuck in the 70's.. Just very very old looking..Needs an entire refurbishing to bring it up to modern times.. No wireless internet in room, and my room made gurgling noises, sounded like a coffee machine was on inside the room, I never did figure out where it... More

I made a last minute reservation at this facility. I had had a very long day behind the wheel. I was upgraded to a jacuzzi room, and boy did I take advantage. The staff was very helpful, check in/out was efficient. Other customers seemed to have quite a rapport with staff; perhaps they had stayed there frequently. Definitely would stay... More

I stayed at this hotel by chance and I am so glad I did. I live in Palmdale and I still go there just to relax. Wonderful staff, I love the jaccuzi in the room, very quiet. I am going there for my birthday just to relax. I highly recommend it.