Location next to Stanford and the Marguerite shuttle line for campus was great, but the positive review stops at that point! The room was noisy, small and had not been cleaned for a few days?months?. The management allowed high school/college age kids to smoke in the open courtyard (part of the enclosed hotel area) directly below our room, which gave... more

This was not our first stay at this hotel which is centrally located in Palo Alto. The first time, things went much better and we were greatly disappointed by the indifference of the management. When we realized we would be arriving quite late by what we'd originally expected due to airline delays, we phoned the hotel at what was approximately... more

We requested 2 beds as we were traveling with our daughter, however because of graduation week-end, they only had a king. They provided a roll away bed and also gave us a food basket and free breakfast vouchers for our inconvenience. more

My company has an office in Menlo Park and I travel to the area often (about one week every other month). I almost always stay at the Westin Palo Alto, which I have never had a bad stay at. The rooms are always very clean and well maintained, service is quick and responsive to any needs you may have. The... more

We had to travel to Palo Alto for an appointment my wife had at Stanford Hospital. This was a trip for medical reasons, which turned out to be a great "get a way" for my wife and I. We arrived late on Tuesday night and decided to have dinner in Soleil their beautiful dining room. Both the service and food... more

LOCATION: very nice, about ten minutes walk to Palo Alto downtown (University Avenue). You have to go under Palo Alto railway station - by way of a dodgy looking underpass. But it's no problem. I don't think you're going to get too many muggings in PA - a very exclusive and charming area. Stanford Uni. is on the other side... more

Had a fantastic stay at the Westin in Palo Alto. I can't say enough about the room. I travel a ton, and this bathroom was probably my favorite ever. There was so much space and I loved having the shower and bathtub as separate entities. The heavenly bed and shower were both exactly as advertised, which is one reason why... more

I've stayed at the Westin in Palo Alto many times and have consistently thought it was a good value. My only complaint is that the fitness center closes at 10pm, which seems a little early for today's late culture -- particularly since it's unstaffed anyway. Book at starwood.com for better rates. more

There is nothing really special about this Westin. I would rank it below average for a Westin, but it is a Westin, so it is perfectly fine. We did not use the pool, but it looked small. There is a small shopping area in walking distance that has small shops and restaurants. more