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The Westin Palo Alto

4.0 of 5
675 El Camino Real, Palo Alto, CA 94301
Hotel amenities
The Westin Palo Alto
Ranked #2 of 23 hotels in Palo Alto
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304 reviews from our community

Traveller rating
    153
    101
    33
    12
    5
See reviews for
Families
47
 
Couples
52
 
Solo
40
 
Business
123
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Anaheim, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Loved the hotel. Expensive, but the quality of the service I received made it worth every dollar. Conveniently located right in the heart of Palo Alto, right next to downtown. This is the place I will be staying whenever I am in the bay area. Thanks Westin!

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 May 2013 NEW

Westin is pretty nice and modern hotel. It's great for business trips. Really close to Palo Alto's University Avenue, where you can find a bunch of restaurants. Usually I go to those restaurants instead of the one in the hotel, but I never tried it as well. It is close to the Standford University and with easy access to US... More

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Makawao, Hawaii
1 review
5 of 5 stars Reviewed 10 May 2013

I stayed at the Westin Palo Alto with other guests for the Bar Mitzvah, & a good rate was arranged for us. It was convenient to be there to mngle with the other Bar Mitzvah guests when not at the arranged functions. A nice touch was the serving of a little snack (mostly nuts, I think, as I didn't have... More

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KC USA
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

My wife and I have stayed at the Westin several times over the past couple of years and find it to be a top performer in all categories. The location is excellent especially for visiting Stanford. It is right on El Camino and accessible to the campus, shopping, and restaurants. On site parking is very convenient and the Valet Parking... More

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
10 May 2013

Dear ParisonthePlains, Thank you for your raving review of the Westin Palo Alto and for sharing some of what our hotel has to offer with the TripAdvisor community. We look forward to welcoming you again; please do not hesitate to let us know if you need anything at all. Warmest Regards, Tanya F. More

Katonah, New York
1 review
5 of 5 stars Reviewed 2 May 2013

This hotel exceeded our expectations. Great rate; we were in for a weekend wedding nearby. The hotel was clean, friendly, perfectly located within walking distance to Stanford University. Fresh coffee in the lobby, a really nice bar, great bathroom and the best smelling shampoo/bodywash/soap I've ever had a hotel.

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
10 May 2013

Dear Karen S., Thank you for staying with us, I am so pleased to hear that you enjoyed everything about our hotel. We hope to welcome you back soon! Warmest Regards, Tanya F. More

Palo Alto, CA
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 April 2013

Staff is very helpful and professional. Hotel is what you'd expect for 4 stars, lovely with a bit of luxury. Join Starwood Preferred Guest and get nice extras even if you aren't a frequent traveler. 3 minute walk around the corner and under the tracks and you're in downtown Palo Alto. Drawbacks: $10/day paid parking (however, all parking in downtown... More

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See 14 more reviews by Terry1981 for Palo Alto
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
2 May 2013

Dear Terry1981, Thank you for sharing your experience with the traveling community on Trip Advisor. I am pleased to hear that you enjoyed our hotel, the members of our team, and our proximity to all that Downtown Palo Alto has to offer. While we do charge for guest room internet to ensure that it is fast and reliable for our... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 29 April 2013

This used to be a good hotel but they have downgraded the beds so they are now cheap and hard as rock and the staff don't care about anything. Also the floor is stained and warn. Not worthy of the Westin name.

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See 2 more reviews by Matthew848 for Palo Alto
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
2 May 2013

Dear Matthew848, I am very sorry to hear that our service and product did not live up to expectations and would appreciate the opportunity to discuss. Please feel free to contact me by emailing or calling the hotel so that we can address accordingly. Thank you for the feedback as it will only help us to improve. Warmest Regards, Tanya... More

Geneva
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 April 2013 via mobile

While the staff were pleasant and the hotel basically OK, the Westin is not worth the 450 dollar plus midweek rate that it charges business travelers and loses it on the details. Minibar - empty (you need to ring room service). Elevators - frankly scary (on two occasions I was in one for 30 seconds and about to press the... More

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
2 May 2013

Dear robcwebb, Thank you for your feedback on our hotel. Please rest assured that I have shared your concerns with our team and we will address accordingly. Our elevator technician has been dispatched and will fix any problems. I am sorry your time in the restaurant was unproductive. We do offer complimentary wireless in the restaurant, bar and pool area... More

Philadelphia, Pennsylvania
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 19 April 2013

Recently stayed at this hotel to be close to the Stanford University Campus and was pleasantly surprised in the location and surrounding area. This is a typical Westin with great service. The room was very well appointed and roomy. It was a SPG labeled room.

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
2 May 2013

Dear MS219, Thank you for staying with us and for sharing your experience with the Trip Advisor community. We are thrilled that you enjoyed your room, our hotel and the surrounding area. We look forward to hopefully having you back, Tanya F. More

Washington, DC
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 April 2013

Like every Westin we have ever stayed at, this one also proved to be very nice. The location is perfect, within walking distance to the cute strip mall (Town & Country) and to downtown Palo Alto. We parked for free on the street because it is a safe area. Our son was not given a kid's fun pack by the... More

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review
12 April 2013

Dear cvliang, Thank you for sharing your experience via Trip Advisor. I am pleased to hear that you and your family enjoyed your visit, including our rooms and bathrooms, location and added touches such as coffee and tea in the morning. I was disappointed to hear that your young one did not receive a Westin Kids' Club bag and will... More

 
 
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Additional Information about The Westin Palo Alto

Also Known As:
The Westin Palo Alto Hotel Palo Alto
The Westin Palo Alto Hotel
Westin Palo Alto
Palo Alto Westin
Address: 675 El Camino Real, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Palo Alto
#3 Business Hotels in Palo Alto
#3 Family Hotels in Palo Alto
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 
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The Westin Palo Alto
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