At check in was treated very well, was given my typical Non-connecting room. Check in experience took about 15 minutes - I think they were training the person at the desk. I was not advised of all the construction that was to be taking place. As I walked to the room I noticed a lot of disrepair throughout the facility.... More

Our room was clean and generously sized, and not noisy (faced the garden area). Room did not have some of the amenities you often find even at much lower priced places, such as a small fridge or a microwave, just a small cup at a time coffee maker. Remodeling was in progress in several areas, so workers were everywhere applying... More

My main complaint is that whenever my husband turned over I woke up. The sheets and blankets are wonderful, as long as your partner doesn't move the bed is great! Considering that the carpets in the hallways are being replaced and you have to negotiate a maze to reach your destinations I don't think the 'discounted' price of $209 was... More

Great place good rooms and nice people. the hotel was under renovation but they solved that very nicely and finished the work within one day :) the location was very close to some shops and cool places in palo alto.

I booked this hotel to attend a meeting in the area. The rate was quite high but I needed to be at this property. I was very surprised at the lack of amenities for the price. The beds are extremely firm (causing me a fair amount of pain). Standard rooms face a very busy road and are quite noisy. The... More

I stayed in this hotel while visiting Stanford. The hotel is about a moderate walk from the athletic portion of Stanford's campus, and there is bus service on campus to other areas. The hotel has a pleasant pool area and courtyard and is reasonably close to a train into town. The room was large and clean. If your plans include... More

I booked a business trip stay via telephone with Starwood. The reservationist advised that the hotl had undergone renovation in 2012. This was totally untrue as attested by the photo taken of the building lobby where my room was located. The noise level was deafning. Additionally, the rooms ar old and tired and have old, hard, squeaky beds. Shame on... More

The staff was courteous and helpful. The room was clean and quiet, beds were comfortable. Could not have asked for a better stay. The pool/courtyard was beautiful - they even have a Koi pond. I'd definitely stay here again.

You get it all (most) what you expect from a Sheraton - the nice design, the kind service, the clean environment; and as a bonus you get the garden that is refreshing in the California rush. I would make sure to ask for a garden-facing room (others can face the parking lot, etc - what a difference...). The only thing... More