I arrived at the hotel late by taxi (approximately $100 ride from SFO - the driver explained that the distance was just outside of a certain range, so the charge would be 1.5 times the charge displayed). A pool in the center of the property means that you'll be walking across the distance of the pool area, which is fairly... More

Pros: Location. Good Rate. Cons: Rooms need renovated; very outdated. Poor air quality. Charging guests to park seems unreasonable for this location. At very least, they should discount or comp. SPG Platinum. More

Yikes. Don't stay here! I stayed last Monday night on business (just one night), so I didn't even have to pay for my room. But what a letdown. The brand Sheraton implies a certain level of hotel...and this one falls short. The bathroom was the worst part of the experience: the bathtub actually filled with dirty water (not just coppery-yellow).... More

I've stayed at the Sheraton Palo Alto a number of times, after first staying there for a friend's wedding last year. The first time we stayed our room was near the kitchen, which was very loud at night when the staff was outside singing around 3am. We let the management know and they moved our room and also removed our... More

Poorly managed hotel. Problems with my bill - twice I had to ask for an adjustment to the room rate I had booked - upon checkout the hotel tried to charge me $389 a night when the booked rate was $156. The hallways are cold damp and drafty. The rooms are small and the location is lacking at best. The... More

I was here for a short business trip, and found this to be a really great hotel. Location wise, this is hard to beat - it's just next to the Caltrain station, and beyond that, downtown Palo Alto. It's also right across from Stanford University. The location alone makes this a very compelling place to stay if you're down here... More

I've stayed fairly often at the Sheraton Palo Alto, since I often do work for the technology companies in the area. While it's never my first choice, it always seemed to me to offer fair price/performance, if a bit high on the price side. The only really annoying thing--and this feels petty--is that you can only drive into the parking... More

Hard to beat the location in Palo Alto. Walking to food, shopping and of course Stanford. The staff was very friendly and my room was perfect. Very clean, new looking, new heater/air conditioning unit, great tiled bathroom and the bed was fantastic. The bar staff was very friendly and service oriented. I paid $180 per night as part of a... More

I was here on a business trip and the hotel is very nice. Parking is a fee, $10 for self and $15 for valet. I did self-parking and there were many options to park. They also had free internet in the business room where you can print, which was very useful since I had to print my airline tickets. The... More