I recently arrived at the Pasadena Sheraton for a weekend stay. Upon arrival, I was told at the front desk that I had no reservation at the hotel. It actually took 4 trips to the front desk before sorting out the mess. I was not impressed, but what can you do? I did not feel like dealing with finding another... more

Found this hotel to be in a great location and close to downtown. Room was reasonable. Make sure to get poolside room if available. Only one drawback is it can seem a little noisey if there is a reception but that did not really bother us. Hotel staff were friendly and easy check in and out. Walk out the back... more

Secured reservations for this, for our small business group, via Hotwire ($99/night) and it totally suited our purposes, comfortably, at the 3-3+ star level hotel class we prefer to book staff at. Our business was at the Huntington Library; very convenient. It was nice too that this was at a quiet location, on a residential street sort of setting. Hotel... more

My husband and I travel alot - both for business and pleasure, and do recommend this hotel for the following reasons: - Great location. Less than 3 miles from Old Town Pasadena. Small mall with restaurants is 1 block away. - Clean rooms - Friendly staff - Friendly shuttle drivers that suppose to drive up to 3 miles. But, our... more

I requested an early check-in so that I could feed my baby in privacy. The room that I had booked was not ready, so the front desk kindly offered an upgraded room for no extra charge. I was very grateful. The room was the same size, but on the club level, so evening hors' devors and morning continental breakfast (which... more

The room was nice, but the bathroom was way too small - not enough counter space. I was disappointed with the pool, and there was no whirlpool. The service personnel were great, however - I always got prompt answers and help when needed. Parking was very expensive. Also, it got very hot in the elevators - not sure what the... more

Rude drivers/bellstaff started the whole visit on a bad note. Management was totally unresponsive. I would not recommend this hotel to anyone. more

We stayed on the club level (3rd floor) and had a great experience. The rooms are nice, plus the flat panel TVS and turn-down service make for a very nice hotel... The breakfast every morning was simple yet great. The appetizers from 5-8 with drinks in the lounge were the highlight. All this was included and could have been dinner... more

We stayed at this hotel in Pasadena for two nights in mid-August, and my thoughts were mixed. The location was great, although the hotel can't really take credit for that (all the hotels in Pasadena are in a great location, in my opinion). The building itself was not physically impressive in any way, especially compared to the Westin and Hilton... more