Booked online via their website. Got to the property and there was no reservation for me. I was told by the rude uneducated desk clerk that I had to call the website people myself. So I called from my cell in the lobby. While I was on the phone, a dirty sweaty guy came out from the back and asked... more

I am very pleased to say that my interaction with Quality Inn has been very satisfactory. Nice people who care about their clints!! more

Where to start? Booked a room online at the cheap rate of around $75. Got to the hotel and the clerk was arguing with central reservations on the phone as well as people in the lobby. It turned out that their room was OK, it was mine that had a problem. She mistook them for me since our surnames shared... more

Just left the property 5 days ago. The first thing that you will notice is the bad odor in the front desk area. The other funny odor is when you enter the room. Other than the smells, the place looks run down. The room was ok with enough room to move. Comfortable stay for one night only. The area is... more

I have nothing but good things to say about the Quality Inn Pasadena. Our room was nicely appointed and up to date. It was fresh and clean with comfortable beds. The property was well maintained. The free continental breakfast had something for eeveryone. Tasty orange juice - not Tang, and apple juice was offered. We found fruit cocktail, cottage cheese,... more

Hey, it's a motel! We were in town for a wedding, and our hosts had booked something like 10 rooms for 3 nights. All the rooms that I saw from the inside were clean. Yes, the furniture and decor are a bit jaded, but we knew that going in. Worst aspect was breakfast - I think they were overwhelmed by... more

Its not that bad. If I wanted $200 dollar room and great service I would have gone somewhere else but for the money I spent, It was not that bad. The rooms are clean, a little toooo much bleach in the sheets but hey there clean. The customer service at night was great. We were hungry and the receptionist told... more

I stayed at this hotel while I was getting some remodeling work done on my home. I've stayed at Quality Inns before when cost was an issue, and they've always been decent. Of course they are not the Ritz, but they don't advertise themselves that way. Good move on their part. This one in Pasadena was absolutely horrid. Not only... more

First off I would like to say I am a traveling nurse. I sleep days and work nights. So you can see that the comfort of the room would mean alot to me. I come in from a night of work and get a good breakfast, then relax for a day of sleep. The rooms are comfortable, clean and well... more