Staff are polite, but the service is very poor. Not child friendly. more

Not a bad stay at all. Likes: Nice activities for the kids, especially smores and storytelling around the campsite. The room was large, clean and well appointed and the location was ideal. The food at Marisol's was very yummy and reasonably priced. Dislikes: 1) Not enough parking. Although valet parking is complementary, I still felt obligated to tip the valets,... more

An okay hotel...but.. a bit tired. They had a lot of activities for the kids but the actual accomodations were very worn out. The bathrooms were very old looking and if there is one thing I cannot stand, it is a bathroom that seems dirty and old. Don't get me wrong it was an okay hotel... just very tired looking.... more

This is one of my luxury stops while driving from DFW to San Francisco. I actually go out of my way to stay here. If you have a dog and want to stay in a resort hotel on the ocean, this is THE place for you! I have stayed here about 7 times. A friend told me about it and... more

This hotel's service is unbelievably bad. The staff are very irresponsible. The price they listed on their website does not include tax, and they force you to pay a "resort fee" upon arrival that supposedly is for the parking. I booked a Valentine's package and it is supposed to include Valentine's Day dinner, one night's stay, and rose petals on... more

Stayed at The Clffs this past weekend and for the most part, was pleased. Room was on the 4th floor overlooking the pool and with amazing ocean views. The room was large and nicely appointed with the sliding plantation shutters being a nice touch. The bathroom amenities were very nice, and nearly full sized. The bathroom was full marble, as... more

My wife and I decided to take a much-needed vacation this holiday season, so after speaking with a few friends about where to go, they suggested The Cliffs Resort. I have passed by this hotel on several occasions traveling down Highway 101 and have never thought to stay there, but with my friend’s suggestions, I booked an Oceanfront Suite and... more

The Cliffs resort has comfortable suites and some of those suites have great views, if you are lucky. Customer service is lacking however. We experienced the "tell the customers anything to shut them up" policy at this hotel. Rooms had been reserved and paid for well in advance for specific areas within the hotel, but upon arrival some in our... more

We stayed in Pismo Beach for a couple of days after Christmas for a brief getaway. We only stayed for one night at the Cliffs Resort and then ventured down to our favorite hotel, the SeaVenture Resort. Overall our experience was really good. We opted for the oceanfront suite and the room was VERY nice! We were located on the... more