Having stayed in this horrible (but virtually only El Dorado) motel several years ago, I thought I'd take another chance. When booking I specified a room "with a good, working air conditioner." Guess what I got? A room with a lousy a/c. So, at 1:30 in the morning, I moved to a different room (after making sure the a/c worked... more

We stopped here for the night while en route to Arizona after checking the AAA book. It is pet friendly and they charged $25 for a dog. There were a few problems though. The room we checked into had long black hairs all over the bathroom floor, and one of the beds looked like it hadn't been changed. I wiped... more

We came up to Placerville to attend a wedding. We decided to stay at the Best Western because of their "dog friendly" rating. Their website is completely inaccurate. It says pets allowed, no restrictions, $25 per day per room. Well, we got a phone call from the front desk at 9:30 at night asking how many dogs we have. They... more

For 21 years, we have made our annual trek to Placerville's Apple Hill Festival. With the exception of 2001 when we stayed at Placerville's Best Western, we stay in other cities because of the lack of quality hotels in the Placerville area. We had such a terrible experience at this Best Western in 2001, that we vowed to never return.... more

Everything that can go wrong does go wrong here. We checked in late afternoon, then went out with friends until late. When we got to the room, I discovered we were in a smoking room. The window was open so it didn't seem too terribly bad. In the middle of the night, the smell got terrible. It got so bad... more

I think, this is a great place to stay despite the negative reviews some people left. It has a ref, microwave and a coffee maker inside our room. Not all hotels have these amenities. The room is exceptionally clean. The staff were nice and accomodating. The check in time indicated in the website is 3 p.m. but they allowed us... more

we stayed at this hotel in the past and had a so/so stay. not sure why we tried them again... just tired i guess. we were charged 169.00 for a standard room. our room was to be non smoking but the pillows smelled of smoke. we requested extra pillow that never arrived and were kept up most of the night... more

Since I come here alot, the hotel has gone through alot of renovations. All of the rooms are newly remodeled. They have a Presidential Suite with Jacuzzi, they have 1 Queen bed Executive suites with balconies or Patios, they also have King Business Plus, Ideal for the business client who want spacious room. They service I recieve from them is... more

I travel a lot and have stayed in many hotels and this by far rates at the bottom of my list. When I entered the room there was a strong smell of urine. I went down to the desk and complained, the desk manager said quote," unfortunately we are full and cannot offer you another room. " Since the members... more