I stayed for three nights on business during the second week of June. The hotel was nice and the staff was frinedly and moderately helpful. Rooms were clean but the iron in the room spouted water all over the place. Laundry service was fast. My only caveat is that the coffee bar in the lobby ran out every morning before... more

This hotel is just the opposite of what people are saying. I travel throughout the year. This is absolutely one of the best hotels that I have stayed in. The hotel was immaculate. The rooms were spotless and of good size. I had a first floor patio room with direct access to pool and jacuzzi (both immaculate) which also allowed... more

I was staying in Pleasanton on business for the week, and decided to go up a day early to drive around Napa and see a friend who lives in Dublin. Napa is beautiful, and it is about 40 minutes north of Pleasanton, and about 40 minutes east of Oakland. If you are going to see Napa, stay a bit closer... more

I came down with the flu and a high fever the morning I was scheduled to stay at the Pleasanton Hilton. Despite being sold out, when I called early that morning I was told that the hotel was going to enforce its cancellation policy of 24 hours notice and charge me the full amount of my room. Despite my protests... more

The Mrs. and I attended a wedding, then saw some cousins after. We booked at the Hilton in Pleasanton. Like name goes, it was a very pleasant area some 30 minutes East from Oakland Airport. The place had very little traffic and was a good jumping point to see sites in downtown San Francisco like the Fisherman's Wharf, Lombard St.,... more

Actually at the hotel now. The room is very shabby. The carpet is stained and mildewy looking. The toilet had "stuff" in it. The curtains are tattered. The couch looks like it came from the Good Will. I was supposed to stay here 2 nights, I already called the front desk to tell them I was leaving in the morning.... more

Very comfortable hotel with a great spa for working out, swimming, massages etc. Staff is very helpful and attentive. Rooms are spacious and have wonderful beds, very comfortable with great linens and covers. It's very convenient to the freeway, it's actually right next to it. So if you don't like hearing freeway noise ask for a quiet room facing the... more

I must admit I made this booking with some trepidation having read the other recent reviews. However our stay here was an excellent experience and I now can't comprehend how the others didn't rate this hotel. We had a totally opposite experience with many of the aspects others complained out. The service was wonderful straight from a very helpful check-in,... more

My family and I recently stayed at the Hilton at the Club for eights days while visiting family in San Francisco. Overall, we felt very safe while staying at the property, but the service we received was ATTROCIOUS! The good stuff first: *The rooms were of a nice size - though the twin double beds made sleeping a bit difficult.... more