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Sheraton Suites Fairplex


TripAdvisor Popularity Index
#2 of 9 hotels in Pomona
TripAdvisor Traveller Rating
4.0 of 5 stars 47 Reviews
Recommend84% |
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“Not bad” 7 Dec 2009 - TEONNA1
“A nice hotel, very convenient for the Fairplex.” 24 Aug 2009 - spracr
Call now to book: 1-800-45-HOTEL from hotels.com

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What's Near Sheraton Suites Fairplex

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Sheraton Suites Fairplex
601 West McKinley Avenue
Pomona, CA 91768
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Traveller Advice on Sheraton Suites Fairplex

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Professional Advice (2)
Title Source
“Sheraton Suites Fairplex” Wcities.com
“Sheraton Suites Fairplex” Gayot.com
Web Comments from Travellers (2)
Title Source
“Sheraton Suites Fairplex” Expedia.com
“Pomona - Sheraton Fairplex Suites 3*” BiddingForTravel.com
Sheraton Suites Fairplex
Hotel class 3.5 of 5
601 West McKinley Avenue, Pomona, CA 91768
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Reviews you can trust

84% Recommend
4.0 of 5 stars 47 reviews
Excellent
18
Very good
18
Average
4
Poor
4
Terrible
3
By trip type
All (47)
Business (6)
Couples (5)
Family (6)
Friends getaway (2)
Solo travel (9)
[ Date ] [ Rating ]
“Not bad”
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4 of 5 stars
TEONNA1
PA
7 Dec 2009 | Trip type: Solo travel

I really enjoyed my stay at the Shearton Suites at the Galleria in Houston, Texas. it was very nice and clean and the people were very helpful. I had a hard time understanding why they didn't have a continental breakfast, considering the price a night. I thought AT LEAST a continental breakfast would be appropriate after all the money being... more

“A nice hotel, very convenient for the Fairplex.”
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3 of 5 stars
spracr
Lewes, DE
24 Aug 2009 | Trip type: Couples

We flew out from Boston for a concert at the Fairplex. Simply walk out the backdoor of the hotel and voila! The rooms are nice suites, but expensive. No real complaints but suggestions for more caring staff. Smiles, offers of help, maybe a "Is there anything we can do to make your stay more enjoyable?" would have made this a... more

Management response from
john Gilbert, General Manager

Dear spracr, Thank you very much for taking the time to provide feedback about your last stay with us. At the Sheraton Fairplex, we strive to provide our guests with a warm and welcoming stay and I will share with our staff of how to better achieve these goals in the future. Again, thank you for your time and comments...

“Wonderful surprise in Pomona”
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4 of 5 stars
geekma
Seattle
15 Jul 2009 | Trip type: Solo travel

Spent one night over the weekend at the Fairplex Suites and was very satisfied with the room, service and food. I was upgraded to an executive suite on the top floor and received coupons for a free buffet breakfast. The suite was large, clean, the bed comfortable and the shower was great. There are two flat screen TV's in the... more

Management response from
john Gilbert, General Manaer

Dear geekma, Thank you very much for taking the time to write these positive comments about your recent stay with us. I will enthusiastically share your kind words with the entire Sheraton Fairplex team. At the Sheraton, we pride ourselves in providing our guests with enjoyable and memorable experiences. In regards to your stay in particular, it is my pleasure...

“Great family hotel, stayed for funeral services close by”
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5 of 5 stars
JFCRSS
San Diego, CA
29 Jun 2009 | Trip type: Family

There was a total of 8 adults and two small children in our party and we requested adjoining hotel rooms. Since the rooms were suites (with a fold out couch) there was plenty of room for all of us. We attended services at the Forrest Lawn cemetary just a few exits away. This was by far the nicest hotel in... more

Management response from
john Gilbert, General Manager

Dear JFCRSS, Thank you very much for your positive feedback regarding your recent stay with us. At the Sheraton Fairplex, we strive to provide our guests with warm and comfortable accommodations and I am delighted that we provided you with exceptional service experiences. Again, thank you for your time and kind words and we look forward to seeing you again...

“Good Hotel for Events, Conferences, or Locals”
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3 of 5 stars
Mel-DC-NYC
Washington, DC
13 May 2009 | Trip type: Couples
1
person found this review helpful

I stayed at this hotel for a wedding and the reception was actually held in the ballroom. The event itself was well run and service was also good. The staff was friendly and facilities were well managed, updated, and clean. Our suite was very comfortable and for the price a good value. We also made good use of the small... more

Management response from
john Gilbert, John Gilbert, General Manager

Dear Mel-DC-NYC, Thank you very much for taking the time to write these positive comments about your recent stay with us. At the Sheraton Fairplex, we strive to provide our guests with enjoyable and memorable experiences and I am delighted that we exceeded expectations during your stay. Again, thank you for your time and kind words. We look forward to...

“Nice, no complaints”
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3 of 5 stars
BKMPhoto
San Diego, CA
1 May 2009 | Trip type: Family

I've always been happy with Sheratons. My family booked 2 rooms, which were supposed to be connecting, but ended up being across the hall from each other, which was fine. When we arrived, we were told the rooms weren't available yet, and did have to wait 30 minutes. Other than that, we had no issues. The staff was very apologetic... more

Management response from
john Gilbert, John Gilbert, General Manager

Dear BKMPhoto, Thank you very much for your positive and detailed feedback regarding your recent stay with us. I appreciate that you took the time to write these courteous and constructive comments. At the Sheraton Fairplex, we pride ourselves in providing our guests with a warm and comfortable experience. In regards to your stay in particular, I apologize that we...

“Nice Room, Mediocre Staff, Iif you work and need Internet STAY AWAY..”
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2 of 5 stars
pulgadelmundo
Los Angeles/Orange County CA
27 Apr 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I purposely went after this hotel on Priceline with the best of expectations. The property has great tripadvisor reviews and I very must trust this site but it went WRONG... I travel a lot for work/pleasure. I planned on being in the IE area and figured I would forgo the morning traffic and treat myself to a quiet night away... more

Management response from
john Gilbert, John Gilbert, General Manager

Dear pulgadelmundo, Thank you very much for taking the time to write this constructive and detailed feedback about your recent stay with us. However, I apologize in regards to the lack of internet service that you experienced. At the Sheraton Fairplex, we strive to provide our guests with enjoyable and memorable experiences and I am disappointed that we did not...

“Great Hotel, Great Location, Great Staff”
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5 of 5 stars
allanc
Calgary, Canada
21 Mar 2009 | Trip type: Family

We had a one night Priceline stay on March 2. We thought that his hotel was first rate. The rooms, being a suite hotel, were large and well appointed. The room was in very good condition and it was very clean. The hotel public areas were very well kept and very clean. Check in was first rate with no mention... more

Management response from
john Gilbert, John Gilbert, General Manager

Dear allanc, Thank you very much for taking the time to write these positive and courteous comments about your recent stay with us. I will be glad to share these great comments with the entire team at the Sheraton Fairplex. At the Sheraton, we pride ourselves in providing our guests with enjoyable and memorable experiences. We also strive to provide...

“Great Value, Comfortable and Large Rooms”
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4 of 5 stars
srfangel33
Los Angeles
16 Mar 2009 | Trip type: Couples

My boyfriend and I stayed here on a Friday and Saturday night. We're pretty proud of our decision! We were in Pomona for my cousin's wedding and chose this hotel due to it's proximity to the reception location (Mountain Meadows Golf Course). The hotel was less than 2 minutes down the road! We had a King bed room that was... more

Management response from
john Gilbert, John Gilbert, General Manager

Dear srfangel33, Thank you very much for your positive and detailed feedback regarding your recent stay with us. I appreciate that you took the time to provide these courteous and constructive comments. At the Sheraton Fairplex, we strive to provide our guests with enjoyable and memorable experiences and I am delighted that we exceeded your expectations. In regards to the...

“Great stay, loved the rooms and service”
Save Review
5 of 5 stars
regghie
los angeles
6 Mar 2009 | Trip type: Business, Solo travel

I'm a professional and enjoy my room stay at the Sheraton Suites Fairplex. The staff extremely professonal and courteous. more

Management response from
john Gilbert, John Gilbert, General Manager

Dear regghie, Thank you very much for taking the time to write these positive comments about your recent stay with us. At the Sheraton Fairplex, we strive to provide our guests with warm and comforting hospitality and I am pleased that we met your needs during your stay. Again, thank you for your time and your kind words. We look...

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Sheraton Suites Fairplex Also Known As

  • Sheraton Hotel Pomona
  • Sheraton Pomona
  • Pomona Sheraton
Address: 601 West McKinley Avenue, Pomona, CA 91768