Booked this stay for part seminar, part leisure travel, sight unseen. I originally booked via AAA for one night. When I decided to stay a second night I called the hotel and asked if they would extend the reservation at the same rate. I spoke with Mary Violet; she was very nice and accommodated my request. We arrived late that... more

We went on this trip for the so purpose of visiting my father in law. At the time he was very sick and during our stay he passed on. The hotel was extremely understanding and accomodating when I had to extend due to the need to attend his Buddhist funeral services. I will stay at this hotel every time I... more

Any time I am in San Diego, I stay here. It's a very cozy hotel and a great location. I work for Best Western and I know what standards are expected at Best Westerns. I have never had a problem staying here. The staff are very friendly (even before they knew who I worked for), rooms are clean and the... more

hotel is very small only one sink in small kitchen non in bathroom. clean room not at all a romantic hotel . there customer service is really bad. dont forget belongings because a fee will be charged for there retun and its been a week and i still have not recived them. to far from sea world and sandiego zoo more

I decided to stay here as a walk in one night because I had heard they had the best prices in town.......WRONG! I called ahead and asked for the price of a Queen Smoking room. It was quoted to me by a girl Kathleen at $79.00 after some haggling. I gave her my name and told her I would be... more

We gathered as a family for my Dad's memorial service so I had to wrangle 11 rooms and 25 people. Tim the General Manager was a great help as was all the staff. Very responsive to our needs and patient with large groups of people standing around visiting. The rooms were great-I heard no complaints from anyone in our group.... more

We booked the Best Western Country Inn in Poway, CA on-line without even knowing where &/or how good it would be. It wasn't very far from a relative we were visiting, so I was hoping for the best. I must say that I was pleasantly surprised. It was in a good area, the people were friendly and the room was... more

There was a blackout one night while we were staying at the Ramada. We checked out and the Best Western charged us the same as we paid in the Ramada. I thought that that was great customer service and we booked another stay after that night. Clean rooms, comfy beds and no mildew smell. Nice place to stay! The breakfast... more

We booked thru hotwire for 4 people. Hotel gave 1 king bed and wanted to charge more for double bed. Also warned they could give smoking if booked thru third party website. They cannot honor special requests if booked thru other website. Charged $1 for a safe we did not ask or use. Breakfast limited and some of it stale.... more