We spent 5 nights at this hotel with the wife and tax exemptions. Adjoining rooms. One King, two queens. Here is the skinny. The Good - Beds are really comfortable. I am picky about beds, and this place has really great beds. Along the lines as Four Seasons. Maybe better. I think they used the old beds, and got pillow... more

Hotel is having wonderful ambience, location and service overall.Pickup and drop from airport was the key advantage.Preferred service as a guest partner. Lovely dinner in the room and restaurants. Gym was perfect for me to get connected with health for 7 days. Swimming pool was also good. joined A club as well due to good service of Sofitel more

Sofitel is one of those obnoxious hotels where they insist on saying 'Bon jour'. I prefer staying here because of its proximity to my workplace. The hotel has great views with the lagoon right next to it. Great for an early morning jog or walk. The restaurant food is ok. Not too many options for the veggie. The bar can... more

I've never been lied to like I have at this hotel. I've never had the communication problem that I have at this hotel. I was to receive a group rate of $99 a night for four nights. Accor has no clue, sends me a confirmation number I can't use anyway. A day or two later, I finally get a confirmation... more

VERY dated and dingy rooms, limited room service menu and hours (especially for a Sofitel) and understaffed. more

It is a very nice hotel with clean and comfortable rooms. Parking is for free in a parking garage next to the hotel. The stuff is friendly. The hotel is situated next to a beautiful lake/lagoon, so the view is very impressive. In the lobby there is a pair of monitors with flight information for SFO (the hotel is just... more

Have stayed at this hotel thrice in the last 5 years. Have stayed there for a week in each trip. This place is very well located for people having offices at Redwood City. For me it was 10mins walk to work. Ofcourse the hotel also provided frequent shuttle to our office every morning as there were many guests put up... more

Outside of the lobby this hotel is really showing its age. The rooms are well past their best and grubby. The first room I was given had blood on the wall and the second the toilet wouldn’t flush, the wood was coming away under the sink and the shower was a dribble! The staff try really hard and are friendly... more

I stayed one night at the Sofitel for business. The first floor of the hotel looks very new and modern. The restaurant has good food for a hotel and the bar seemed lively and with an open floor plan. There was also what seemed to be a nice cafe. Then I went to my room and was very disappointed. I... more