I've been staying at this best western for 3 years now. I stay at least 8 times a year and every time, I love the service and the room quality.. and the security is constantly around.. so that makes me feel safe. These people here must just have had bad luck... or maybe expecting too much for the price they're... more

Have stayed on and off for 10 years while attending Route 66 Rendevous in San Bernardino but have not been for a few years. This used to be excellent value. Latest experience, doors would not unlock and belongings stuck inside, new room infested with insects, crowning touch was the laudry room with one working washer and I had to reinstall... more

My husband and I stayed here because it was near a park we were going to for a family reunion. When we first arrived, we had to go to the night window because it was late. After waiting several minutes at the window, a work that was near it finally came to help us; he didn't say good evening or... more

This past weekend my car club and I drove to California from Arizona. Our mission was to show our vehicles at a local car show in Rialto. We arrived early Saturday morning about 3a.m. We had spoke to a representative of the hotel over the phone and they had assured us that we would be charged for one night because... more

We stayed at this hotel last week, only because the company I work for paid for it. If they knew the area, condition and service of this hotel, I don't think they would of put us up there. The food at the restaurant was terrible. The rooms were old. Any trash left in room was left there for us to... more

Upon arriving to our room, we found the most disgusting room we could imagine. The bedspread had several holes in it, as did the curtains. The carpet was stained. The pillow cases had cigarette burns on them. The bed sheets were stained with body fluid. The pillows had hair on them and the sink had ants crawling in it. The... more