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Holiday Inn Express Downtown


Holiday Inn Express Downtown
Hotel class 2 of 5
728 16th Street, Sacramento, CA 95814
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Traveller Reviews

69% Recommend
3.5 of 5 stars 31 reviews
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2 of 5 stars
Starbuck Minnesota
4 Jul 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I have stayed there about 15 times for business since January because my company chose it. Excellent breakfast (6:30 - 9:00) but if you have an early flight, no deal. Some rooms have refrig and microwave, but even as Priority Club member, they could not promise me one. Halls upstairs smell moldy and damp, but rooms are fresh smelling. Air... more

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4 of 5 stars
NJ
21 Jun 2009 | Trip type: Business, Solo travel

I stayed here twice, most recently for a week in June 2009. Overall, the hotel is as economical and comfortable as any other Holiday Inn. The location is great, within walking distance of decent bars/restaurants in Sacramento. My only complaint is that the air conditioner is waaaaaay too loud in my room, to the point where I always turned it... more

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4 of 5 stars
Los Angeles
29 May 2009 | Trip type: Couples

The Holiday Inn Express in downtown Sacramento was great. The room was clean and the bed was comfortable. Comfortable sheets and a lot of good pillows was a plus after driving 7 hours from Los Angeles. Although our room was adjacent to the street, the hotel had amble insulation to block out the street noise. The TV and desk space... more

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3 of 5 stars
Monterey California
9 Apr 2009 | Trip type: Couples

This hotel is in a terrific location in downtown Sacramento close to all the restaurants and nightlife. Half a block to the governers mansion and close to the convention center. The lobby is nice enough and the morning breakfast was included and pretty good. Our bed and bedding were terrific. The rooms are pretty basic and dated and could use... more

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3 of 5 stars
Suburban Maryland
24 Mar 2009 | Trip type: Business

This is not a bad choice if you're priced out of better hotels, but little details do indicate that things don't run 100% ship-shape in the hotel. Hot water, for example, wasn't running in my room during half my stay so that I was inconvenienced into showering with cold water. Their high-speed internet connection is nonexistent via wireless. The room... more

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2 of 5 stars
Nevada
16 Feb 2009 | Trip type: Family

This hotel was okay but not something I would care to stay in any length of time My Husband and I and our 2 young children stayed here over night when passing through. It is in a good location right near Arden way where the mall is and some good restraunts The lobby made one think that it was a... more

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5 of 5 stars
Los Angeles
14 Jan 2009 | Trip type: Solo travel

This Holiday Inn Express has a great location in downtown Sacramento. It is located on 16th St. where there are 3 major car rental businesses as close as one block away. There is a resturant next door at the Clarion Hotel. The Governor's mansion is also next door where you can take a tour. The staff was helpful and friendly.... more

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5 of 5 stars
Oregon
16 Sep 2008 | Trip type: Couples

My husband and I were supposed to stay at another hotel that had somehow misplaced our reservation. We remember passing the hotel and decided to stay because of the name. We were not expecting much but a clean room. The front desk staff appologized for the other hotel, but quickly stated they were happy to have us here. My husband... more

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5 of 5 stars
San Francisco
4 Sep 2008 | Trip type: Business, Solo travel

I travel California for business weekly and I have been staying at this property the last 3 years on a regular basis. I have seen so many different hotel brands over the last three years, and this hotel lives up to it's name. Over the last few months I have seen HUGE improvements at this hotel that it has needed... more

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2 of 5 stars
Huntington Beach, CA
1 Sep 2008 | Trip type: Family
0/1 found this review helpful

Not the best stay at a hotel. Front desk staff will not tell you anything without you specifically asking about it - ask for the Sacramento Gold card as it will save you money at some of the attractions and restaurants in town. We had problems with a lackluster manager and our room was never cleaned the last day we... more

Management response from
HIEXSACCA, General Manager

Thank you for taking the time to share the challenges you experienced with our Holiday Inn Express. We are always saddened to hear when we have not delivered the “Guest Experience” that is expected. Your experience reminds us that we have “work-to-be-done” and that each member of the TEAM needs to strive to do better with the next guest. I...

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Holiday Inn Express Downtown Also Known As

Address: 728 16th Street, Sacramento, CA 95814
Sacramento hotels Holiday Inn Express Downtown
3.5/5.0
31