The hotel is in too good a location. Main street and Highway 29 are one and the same. This unfortunately translated into nonstop traffic which is easily heard in your room. Another problem is the bar down the street, playing loud music late at night making it close to impossible to sleep. If you are interested in a good nights... more

Total disappointment. Unless you have masochistic tendencies, do not stay here! The tiny, poorly insulated and barely furnished room we stayed in faced the street and was extremely noisy at night from people yelling, traffic and trains. The room did not even have a table to put anything on, nor were there basics like a refrigerator or a coffee pot.... more

Rooms are so small they are a joke. Door to bedroom doesn't even open all of the way, as it bumps into the bed. Bathroom door doesn't open all the way as it bumps into the toilet. 2 people and one gym bag barely fit in the room. You have to balance your purse, toiletries, clothes, etc on edges of... more

Not sure if it was good or bad luck that the Hotel St. Helena had drop in rooms available. Location is great, staff is nice, but rooms are really dated. Don't stay on a Sunday evening, garbage pickup starts around 5am. Bad back - don't do it - Really. Room was clean but really tired. Limited hot water. If you... more

We turned up at this hotel without a reservation and chose it purely because of its closeness to Beringer winery. It is a quirky, Victorian-style hotel, full of character (and dolls). Our room had a huge bed, huge wardrobe and huge bathroom but everything was a bit tatty and tired, with a few repairs that looked long overdue. The worst... more

The best thing about this hotel is the location and that's it. I stayed four nights. This hotel has plumbing problems. Showers are funky design with loose/broken parts. Rooms are small, but decor is really o.k. It also is NOT well/professionally managed. These people are NOT on top of things. They also need a new cleaning staff. The baths felt... more

This was a charming little Inn that we stayed in just to enjoy the diferent wineries. It was centrally located and a great location. The rooms were so so...Victorian type charming. It wasn't luxurious, but we wern't looking for that. I would recommend this Inn and i would stay there again. more

We drove up, without a reservation, looked at the room..."supposedly" redone...and decided to use it as a base of operations while in the area. Showers were next to useless...no hot water in one room and very low pressure in our 2nd room...they warned about all pipes for disposing of items...understood, but not the otherway around...There was no compassion by the... more

My Mom and I recently stayed at the Hotel St. Helena. Staff were very nice and the location of the hotel was ideal. However, I would never recommend this hotel. We were put in the Champagne Room, it was very small and there was barely enough room for the two of us and our luggage. The two single beds were... more