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Comfort Inn & Suites Salinas


Hotel class 2.0 of 5
181 Kern St., (formerly Quality Inn), Salinas, CA 93905
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Reviews you can trust

60% Recommend
3.5 of 5 stars 11 reviews
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By trip type
All (11)
[ Date ] [ Rating ]
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2 of 5 stars
Camberley
5 Sep 2009 | Trip type: Family

A very average Hotel with disinterested and scruffy management,the manager upon check in was wearing a tee shirt with stains down his front. In room internet very weak with a far better signal from the Hotel next door.Breakfast was OK but situated in the lobby was a bit like eating in a corridor because of people checking out all the... more

Management response from
Hasmukh1400, General Manager

The weekend of the guests stay, there was an event going on in our town. Rates during events are extremely high in our area. Our hotel was unaware of any rate issue the guest was concerned about till checkout. The guest had signed and initialed the rate at check in without any problems. If there was a misunderstanding of the...

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1 of 5 stars
southern illinois
5 Nov 2008 | Trip type: Business, Solo travel

I recently had to stay at this hotel for business. Being a frequent traveler, I always accrue points/miles for my hotel stays. When I checked in the front desk the worker refused to take my Choice Privileges card. I still insisted he put this on my account for my two night stay. He took it but after I had checked... more

Management response from
Hasmukh1400, Manager

If a room is given at a 25% discount or more, the guest does not qualify for any points or airmiles. The guest was offered a deep discounted rate which did not qualify for points. Even if we enter the guest privilege number into our system, the computer will recognize the rate and promo then notify us that the guest...

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4 of 5 stars
Fairfax, California
10 Sep 2008 | Trip type: Friends getaway

I was pleasantly surprised that this hotel/motel was as nice as it is. It is VERY clean. A perfect place to stop in Salinas. The morning breakfast was good, waffles, bagels, etc. I met the owners upon checking in and they were very polite, gracious and welcoming. I would stay here again. The indoor pool and hot tub looked like... more

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5 of 5 stars
South of England
4 Sep 2008 | Trip type: Family

We stayed in the Comfort Inn & Suites at Salinas whilst we were touring California. We booked it via the Choice website and selected it because of the location and the indoor pool. We liked it so much, we extended our stay for a second night. This is a recently built hotel just off Highway 101in a very convenient location.... more

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5 of 5 stars
San Francisco, CA
11 May 2008 | Trip type: Family

We chose this hotel because of the indoor pool. We chose it while on the road so we didn't do a lot of comparison shopping; I'm sure you can find a cheaper hotel room in the area, but we were very happy with our stay. The indoor pool was a good-sized and we had it all to ourselves; it was... more

Loved It
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5 of 5 stars
San Jose, CA
20 Jul 2007 | Trip type: Couples
1
person found this review helpful

Top notch service for economy pricing. The breakfast food was great, the hotel was very clean, and the staff was friendly. Convenient location from the freeway, too. I would definitely stay here again! more

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1 of 5 stars
Windsor, CA
18 Jun 2007
4
people found this review helpful

We just got back from staying at this hotel. The hotel was clean but the rooms were very small. My biggest complaint was the rudeness of the employees. A continental breakfast is served in the morning. Not a lot of choices. Promptly at 9:30, the time the breakfast was scheduled to end, people were standing up at the counter getting... more

Management response from
Chantel Soberano, Sales and Marketing Manager

Lack of planning to utilize our services and amenities within the clearly specified hours of operation does not constitute an emergency on behalf of the hotel. It would behoove us to anger a group and jeopardize future business. The irons are attached to a wire that if it falls from the board while it is on it will not reach...

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5 of 5 stars
Aromas
25 Jan 2007
4
people found this review helpful

I had the most wonderful experience at this hotel. They were so friendly and accomodating. It has been very recently rennovated and upgraded from a Quality Inn to a Comfort Inn & Suites. The indoor pool and jacuzzi was very nice and they even have an exercise room. Getting extra towels and pillows was never a problem like at some... more

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3 of 5 stars
N California
12 Sep 2006 | Trip type: Couples
2
people found this review helpful

We stayed here over Labor Day weekend, since the Monterey area hotels were booked. This is your generic moderate price hotel, wedged between two other chain hotels, with minimal landscaping. A first floor room could be a problem, with the parking lot right next to the building [w/ attendant noise and headlights], so we asked for an upper floor room... more

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1 of 5 stars
Salinas,CA.
19 Apr 2006
7
people found this review helpful

The reception at this hotel was so rude I left immediately and would never stay here. more

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Comfort Inn & Suites Salinas Also Known As

  • Comfort Inn Salinas
  • Salinas Comfort Inn
Address: 181 Kern St., (formerly Quality Inn), Salinas, CA 93905