I reserved a king suite with a whirlpool bath on the Best Western website. I found the room only had a shower. When I told the clerk I was given the wrong room, I was told the website had not been updated and there are only showers now.

When I stepped into the elevator at this hotel where the pool is closed, I thought maybe I had made a mistake. Then, when I stepped into the hallway, it was like a different place: It was really neat, clean, and modern. Then, I got to the room: Large, clean, lots of windows with shutters, great bed, fresh paint, good... More

We got a great deal on a suite, which was only a little bit more than a regular room. ALL the suites are corner rooms facing busing Alameda street. We were in room 201, which is on the top flop floor closest to the traffic light at the corner of The Alameda and Newhall streets. We requested the top floor... More

This Best Western had very nice rooms and a friendly staff.. Our only disappointment was there was no airport shuttle and a cab was a flat $15. We always return our rental car the night before our flight just in case there's a problem with the return. Then, we shuttle back to the hotel for the night and shuttle to... More

This hotel is a very good value for a stay in the San Jose/Santa Clara area. The entire hotel has been recently renovated and now sets the standard for updated comfort at a budget price. Minor complaint is that like other hotels in this class the window heating/AC unit can be a bit noisy. The staff is professional and honest,... More