We were a group of 9 staying at the hotel for 1 week. The hotel is not quite up to Crowne Plaza standards not 4-star standards. - The breakfast is a joke. Even with a half-empty hotel, there was only one waiter for the entire restaurant, and no buffet. The waiter was very rude, and once we waited 20 minutes... more

I stayed at the Crowne Plaza for four nights as part of a company convention/seminar. I found the room exceptionally comfortable and well appointed, with a nice large desk, comfortable work chair, a flat screen tv and very firm beds. The room was also quiet, except for when the light rail started up early in the morning. If you are... more

Many of the major hotels in San Jose are a long way from the centre, so the location of the Crowne is a big plus for me. Generally the staff is excellent, it has a great Japanese restaurant and a casino (if you fancy that). Can't really get too excited about it, but it does me just fine and I... more

The other reviews made me expect more. I will say that the room was nice and clean and met my needs. Great coffee maker. The decor is sort of retro/Jetson mix...I'm no decorator bit I didn't get it. My issues are these...wifi was $10 a night and on the 8th floor the connection was almost always very slow. It also... more

Loved our stay at the Crowne Plaza. Rooms are newly refurbished and stylish in warm colors. Since I am a Priority Club Member, I received free breakfast vouchers, free drinks at the bar, free parking and a free bottle of mineral water. Internet is also free in the business corner in the lobby. Staff was extremely friendly and wanted us... more

I stayed at the Crowne Plaza San Jose Downtown for a conference. The convention center is just across the street, so the location is very convenient. The cab ride from the airport is about $17 (plus tip). I had read a lot about the hotel being dingy and needing a remodel, and read a lot about it having been remodeled,... more

This is a nice hotel located in a good area of downtown San Jose. We were able to walk everywhere. Good restaurants and shopping nearbye. The Convention Center is just a block away. The staff was very friendly and helpful. I would definitely stay here again. more

First, I'd like to say that this is a very nice hotel. The place is clean, comfortable, and well appointed with modern furnishings and nice bedding. The location is convenient to a wide range of downtown properties, including the Tech Museum, the Museum or Art, and numerous excellent restaurants. The staff was pleasant and helpful. I wish I could also... more

I just stayed at the San Jose Crowne Plaza for an entire week. The hotel is nice on the eyes, and the beds were very comfortable. But that ends the positive comments. Based on research that we had done before booking our trip, we had expected a courtesy shuttle that would pick us up from the airport. When we called... more