I came to the crown Plaza to attend the Pink conert at the HP pavillion. The concert was great! This hotel was very modern, which I liked. The staff was very nice and accomadating. I didnt have a fridge in the room and they quickly came up to the room with one! Very cool! I didnt really care for the... more

After doing extensive searching online for a great value in a nice hotel within the heart of San Jose, incuding reading lots of reviews and taking virtual tours on hotel websites, we chose the Crowne Plaza. During our say we experienced such warmth and care from the staff, from the managers to the bellmen and the housekeeping staff :) As... more

Everything about the room was great. It was very clean and comfortable. The staff, from housekeeping to front desk to management bent over backwards to be helpful. The food in the restaurant was pretty good. Our only objection is the cost of parking. The hotel should be able to work out a better rate. more

We were a group of 9 staying at the hotel for 1 week. The hotel is not quite up to Crowne Plaza standards not 4-star standards. - The breakfast is a joke. Even with a half-empty hotel, there was only one waiter for the entire restaurant, and no buffet. The waiter was very rude, and once we waited 20 minutes... more

I stayed at the Crowne Plaza for four nights as part of a company convention/seminar. I found the room exceptionally comfortable and well appointed, with a nice large desk, comfortable work chair, a flat screen tv and very firm beds. The room was also quiet, except for when the light rail started up early in the morning. If you are... more

Many of the major hotels in San Jose are a long way from the centre, so the location of the Crowne is a big plus for me. Generally the staff is excellent, it has a great Japanese restaurant and a casino (if you fancy that). Can't really get too excited about it, but it does me just fine and I... more

The other reviews made me expect more. I will say that the room was nice and clean and met my needs. Great coffee maker. The decor is sort of retro/Jetson mix...I'm no decorator bit I didn't get it. My issues are these...wifi was $10 a night and on the 8th floor the connection was almost always very slow. It also... more

Loved our stay at the Crowne Plaza. Rooms are newly refurbished and stylish in warm colors. Since I am a Priority Club Member, I received free breakfast vouchers, free drinks at the bar, free parking and a free bottle of mineral water. Internet is also free in the business corner in the lobby. Staff was extremely friendly and wanted us... more

I stayed at the Crowne Plaza San Jose Downtown for a conference. The convention center is just across the street, so the location is very convenient. The cab ride from the airport is about $17 (plus tip). I had read a lot about the hotel being dingy and needing a remodel, and read a lot about it having been remodeled,... more