Buyer beware. I typically stay with Hyatt and this is the first time I have felt compelled to wrtie a review. We stayed here for the weekend for a dance convention and the hotel was sold out for the weekend. Upon checking in I checked to make sure the rate was correct and it was not. The front desk staff... More

Was here for three nights on business. A good room, with a good hot breakfast. A number of restaurants were within walking distance. My room was on a fairly low floor, facing the street. Although there was definitely some traffic noise, it wasn't enough to stop me from sleeping.

A bit about me - I travel 40-50 nights a year on business, mostly in the western US. I prefer to stay at Starwood and Hyatt properties. This was my second stay at this Hyatt Place. The second experience was very different from the first. I'll get to that. First the good stuff: The staff was friendly and helpful. The... More

We enjoyed our stay here. The hotel was nice, rooms were clean, staff was friendly. The breakfast was very good, with many options. Perfect location. Within walking distance to many restaurants and attractions. Parking was about $20/day.

I stayed in this hotel in April 2013 and experienced two very different scenarios. My first night, I had a second floor room facing San Carlos Street. All night long I was awakened by cars, trucks, the train, you name it. I didn't get a wink of sleep. The next morning, I was quick to ask for a room on... More

Lately I've been disappointed in Hyatt properties I've stayed at, but the Hyatt Place in San Jose was a clear exception. My room was fairly spacious, with a small seating area containing a built-in sofa. It was nicely decorated and well lit. The staff was uniformly friendly. I really appreciate the fact that they have a bar/lounge area with food... More

After reserving 9 months in advance (for a trade show event across the street), receiving a confirmation directly from them, and calling 2 days ahead to remind about a later arrival, there still wasn't a room assigned to me when I arrived. The one they eventually "found" did not have the "queen or king" bed that I requested, nor did... More

Walls are thin, a tram runs parallel outside, and it's in the San Jose airports flight path. Very loud, uncomfortable night. Oh yeah and the A/C unit sounds like a diesel truck starting up...awh we need some Zzzz's.

Definitely recommend this hotel! The free breakfast is amazing and the staff is super friendly! Jeffrey was great and made sure I had everything I needed. The rooms are very nice with comfortable beds. The location is great, especially for business if you are attending a conference at the convention center. I wish they had a pool but that's the... More