Yes, yes, the parking price is outrageous (although on their site they do clearly state them). Other than that everything was above expectation. The employees were very friendly and helpful. My only complaint is that when arriving at the hotel, I wish I had been told that self-parking was much closer to the elevators than valet. I'm handicap and it's... more

Our room was clean, well appointed, and more than met our needs. The parking fee for overnight was more than a tad expensive ($18.00). We did not want to eat at the hotel as we wanted something lighter than was offered. When staff were asked for local recommendations we were told to drive approximately 15-20 minutes away (to the downtown... more

I came with my family here for a convention/vacation combination. I was a bit concerned at first when the receptionist couldn't find the correct automatic upgrade I had requested through the Hilton Honors system. But she made up for it by offering a suite at a very good price. The room is very large and nicely decorated. There is a... more

We were at the Double Tree in San Jose California, this past Thursday, Friday, and Saturday for an unexpected family funeral. The welcome and upbeat attitude from the entire staff was so appreciated along with the delightful appearance from the lobby to the rooms. The greatest treat was the warm pool to kool off in under the California sun. Thank... more

I stay in this hotel quite often on my business trips to the area. I am always greeted with a smile and with respect as if they are happy that I am there. It is a very large and spacious hotel and there is a lot of walking throughout the hotel from service desk to rooms, conference rooms, pool, restaurants,... more

Great service there. Everyone is friendly, accommodating, and helpful. I visited with my dog, as they are pet friendly - and they are indeed.. VERY pet friendly. The hotel in and of itself, however, did not impress me much. It was comfortable and clean enough, but did not live up to my recollection of many other DoubleTrees I have stayed... more

They have a very fast and convenient shuttle to San Jose Int'l Airport. But if you're staying to check out San Jose - this is probably not the location for you because it is in the middle of a business park and there's not much to do within walking distance of the hotel. Service was fantastic, the rooms/hotel itself looks... more

Booked with priceline.com, was unaware that self parking in an almost empty parking lot was $18/day, wireless was $13/day...not competitive for a location in a smallish city. Electronic key would not allow return the first night, desk apologized, cut a new key...long traverse back to room (hotel is huge), new key did not work, back to desk to get new... more

The service was spectacular! I honestly felt like a Queen! Everyone smiled and was there to help me have a nicer trip! more