We had a nice stay at the Fairmont.We had a corner room, with a view. Modern clean rooms, high quality sheets and towels. The bathrooms were a little dated, but they were very clean. The air conditioning was very quiet. I noticed this, after staying at another hotel where the air conditioning was noisy enough to interrupt my sleep. The... More

I stayed for a couple of days at this Hotel and by far is the worst Fairmont I have stayed. I personally love the Fairmont group, but this Hotel lacks services that are standard in other Fairmonts. There is no complimentary shuttle service for Presidents Club Members, the pool is a 50s design and the installations, even a filling pipe... More

Had a great stay, everything you could ask for from a fairmont hotel, spacious clean room, knowledgable friendly and helpful staff. This hotel can be used as a jumping point to many places that are near e.g. Sonoma, Santa Cruz, San Francisco. I have nothing negative to report. We had great meals at the outlets. Our stay was memorable, we'll... More

The Fairmont is located in downtown, close to transportation, restaurants, San Jose State and venues. Restaurant offers good breakfast. Rooms in the tower are newer and quieter. President's club offers free WiFi

I stayed here while attending a conference at the Convention Center. The location was perfect--easy to find from the freeways and not at all too far after long and full days at Convention, but far enough to stretch the legs and enjoy some sunshine. And good selection of places to eat all around. The staff was welcoming and helpful, and... More

Beautiful, welcoming, professional . Great rooms. Fantastic bar with dancing. Everyone came from their hotels to party at mine. The grill great food . All the restaurants were very good. I had some trouble with the climate control other than that stellar. I was concerned it would be too far to walk to the convention center but it was very... More

The first thing that strikes you as you drive into the hotel is how friendly the staff are. The door man, spanish-african ethnic looks, has an elegant face and a very helpful demeanor. Unlike many hotels, he is not looking for tips but is out to help you. In a matter of seconds, I am convinced that the cost of... More

excellent staff, good location. Good value for the money. Rooms are spacious and have good beds. Bathrooms have a separate shower and a bath tub. There is a restaurant and bar in the hotel. Swimming bool is clean, it has an attached bar.

I went for the Design West 2013 conference, and stayed at the second building, 10th floor. The room is very good and comfortable, but you do not have free WiFi. A useful tip is to register for the Fairmont Presidents Club, and then you get complimentary decent WiFi. Ask for a rebate on the first paid access, and you will... More