It had been a long day, and at 10:00 pm I was disappointed to pull in and find the parking lot full and a quinceanera going full tilt. The hotel specializes in hosting quinceaneras, as it turns out. The desk clerk and I had to talk loudly to be heard. He suggested a room a long way from the party... More

I had to travel to San Jose, Ca on business this summer. I have been a loyal Holiday Inn customer for some time, Priority Club member. I found that Lorrane and her staff were very accommodating even if I called late. I could have stayed closer to the Lowes stores were I worked. But I did not mind the extra... More

We stayed 3 nights for a wedding. The staff was very friendly and the location was great for us. The wifi worked well. But that was where the positives ended. The entire 3rd floor had no working air conditioning either in halls or in room. Our first room had rips in curtains, tears in all chairs upholstery, and a broken... More

I had stayed at this hotel back in 2006 and my memory was that it was fine. Well, It did not match my memory. It was right off 101 and close to restaurants, shopping, my business. The hotel, while looking fine on the outside, is rather run down and very tired looking on the inside. Carpet very worn, walls grungy.... More

This hotel was old and dirty. The service was lacking and there were many things terrible about my stay. I'll focus on the worst 2: 1) My air conditioning did not work in my room. They sent someone up to "fix it" - he jiggled the control and said it was fixed. I still was sweating in the middle of... More

Travel to SJ frequently and have stayed at this hotel many times over the last 5 years. The quality has gone down hill over the years and I attributed it to the age of the property and the so forth......well my last stay here was my last. The last time I stayed at this hotel - check in was fairly... More

An older hotel in the process of up-dating. The beds were comfortable but not unusual. An on-site restaurant is available but not particularly good. More

I did not expect this hotel to be great, but frankly it was pretty awful place to stay. Luckily I only stayed for 1 night. The pros: - good location for meeting customers in nearby Silicon valley The cons: - old worn out rooms - everything is old - awful hotel corridors reminding me of 1970's - hotel could be... More

The hotel was generally run down and very poorly maintained. I checked in and found bed bugs in the bed. Immediately checked out and went to a different hotel. More