Room was decent, nothing fancy which is consistent with the brand although it's definitely at the low end of the brand standard. If you're looking for a vacation spot, I don't recommend even though they have a small pool. But, if you're looking for a bare bones kind of place, the price is more than reasonable given the location (e.g.... More

I wound up having to spend a night by SJC at the last minute. I chose the HIE because of the price ($69/night) and the shuttle service. The hotel is older and the rooms were a little odd. My bathroom door wouldn't stay open and the window looked directly into a solid wall. The room was quiet though. Breakfast was... More

Close, clean location near San Jose airport with great, fast internet is what brings us and friends back to this hotel. This is the only hotel in area with fastest internet using fiber. Internet system appears to be great, it appears installer really knows what is needed for traveling guest. Keep it up ! More

We choose this hotel to attend a concert at the HP Pavilion which was only a 10 minute drive away. The staff were extremely helpful in the directions to get us there: I didn't believe her at first but took the route anyway. We only needed to make one turn and ten minutes we were at the HP. The rooms... More

The hotel building is probably a bit old. It may take some time figuring out all the entrances and turns. However, it's clean and convenient. The staff was very friendly and professional, especially the front desk. The rooms are clean. You also get a refrigerator and a microwave. The only issue was TV: you can only watch it from the... More

I had to make an unexpected stop in San Jose and needed a place to stay. I love places that serve complementary breakfasts, so I walked in and inquired about a room. The front desk staff were friendly and accommodating. They got me a great AAA rate and explained how to get to my room, where everything was, and invited... More

Spent 3 nights at the hotel. Staff very helpfull at all times. Room spacious and clean. Bathroom clean. Nice bed size, linen and pillows. Very close to public transportation (LightRail) made renting a car unecessary for me as I could get very easily to anywhere I needed. Only con: someone in the room above walked with high heel during the... More

Stayed 2 nights Positives: The only really good thing I can say about this HIE is the beds were up to the amazing standards of all HIE. Best beds ever. Easy to get to (airport/hwys) Free Parking Good TV/Channels Big rooms Great Prices Lots of towels Some negatives: cracked shower stall wall, older hotel Uncomfortable couch weak wifi single, (we... More

Very low end HI Express. Sparse rooms. Dated. Had to walk outside to gain access to my room. Noisy AC. Found ants in the bathroom Only good things: close to airport, free parking, rate below $150. More