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Hilton Garden Inn Oakland/San Leandro Hotel Reviews

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Hilton Garden Inn Oakland/San Leandro

3.0 of 5
510 Lewelling Blvd., San Leandro, CA 94579
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Hilton Garden Inn Oakland/San Leandro
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Ranked #2 of 4 hotels in San Leandro
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    16
    20
    13
    4
    1
Date Rating
Las Vegas, Nevada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Big room, microwave & fridge a nice surprise.”
4 of 5 stars Reviewed 8 May 2013 via mobile

Friendly service at check in. Room is bigger than expected. Microwave & fridge. Clean room. Room decor average but the bed is comfortable. Not much around the hotel to walk to. Hotel bar is small & not too exciting.

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fresno, United States
1 review
“good hotel”
4 of 5 stars Reviewed 27 April 2013

good hotel, only disappointment was breakfast the dining area is too small for that big of a hotel, other than that I highly recommend you stay here. The beds are wonderful,very clean and friendly hotel

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Review collected in partnership with Hilton Garden Inn

Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
5 May 2013

Dear Andrew C. Thank you so much for helping us spread the word about our Garden Sleep System beds. They are very comfortable and have the ability to be adjusted for every guest. I personally like a firmer mattress and my husband prefers a softer one. I wish we had a Garden Sleep System bed so we could have our... More

1 review
1 helpful vote 1 helpful vote
“Very unconcerned”
2 of 5 stars Reviewed 12 April 2013 via mobile

I work for a very large corporation that books at this hotel throughout the year. This hotel has all the basic necessities but there is one problem, the safety in the parking lot. I left for dinner at 6pm and returned at 8:30 to find my vehicle with the window smashed and valuables gone including a golf set. This happened... More

Was this review helpful? Yes 1
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
18 April 2013

Dear Very Concerned Guest, I do sincerely apologize for your unpleasant experience. Car break-ins are rare occurrence at our property, and our desk clerk was mistaken when he/she said it happened once a month. The thief unfortunately must have seen the golf clubs in the back seat of the truck. During our investigation our desk clerks reported that they apologized... More

Snoqualmie, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Used to be better”
3 of 5 stars Reviewed 11 February 2013

Staff is friendly, but the bathroom shower wasn't clean. Even after reporting the problem, it took 2 days for them to fix it properly. (Found someone else's long hair on the shower walls. GROSS.) Bed was also uncomfortable - it had a concave spot in the middle, and it was hard to get a good night's rest.

Was this review helpful? Yes 2
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
11 February 2013

Dear Valued Guest, Thank for taking the time to inform us of the issues you had. It very important for us to know when there is an issue so that we may have it addressed and ensure that it does not happen again. I assure you that the issue you had with the bathroom is not a standard and we... More

Rockaway, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Consistent service-”
4 of 5 stars Reviewed 10 February 2013

Stay at this hotel whenever in the area. Good friendly and consistent service. Stayed three years in a row and never had a problem. Staff as nice as can be. Breakfast service simple, but sufficient, with ability to custom order omlets or whatever eggs you want. Also have waffle station.

Was this review helpful? Yes 1
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
11 February 2013

Dear Richard H., Thank you for being a loyal guest of our Hilton Garden Inn and sharing with others how friendly our staff is. I am happy you enjoyed breakfast in the morning. I hope that next time you will be able try our new dinner menu. We look forward to welcoming you back to the Hilton Garden In Oakland/San... More

Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Staff!”
5 of 5 stars Reviewed 6 February 2013

Please stay here if you work in the area! I did for 8 weeks last year and grew to love it. Right on the 880. Nice shuttle to BART. Best hot tub. Loved the staff, especially Andrew, Monique, and Caroline. These folks keep me loyal to Hilton brand.

Was this review helpful? Yes 1
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
11 February 2013

Dear E.C., Thank you so much for staying with us! I am glad you chose to stay with us for 8 weeks and enjoyed it! Our staff tries to bring personal attention into every guest interaction. I am pleased to be able to share with Andrew, Monique and Caroline your acknowledgement for their wonderful services! I am happy to see... More

Los Angeles, California, United States
1 review
“Excellent service and value for the money.”
5 of 5 stars Reviewed 6 February 2013

Staff was extremely nice at check in and throughout my stay. Room was clean and exactly what you would want and expect from a Hilton hotel room. Fitness room is small (3 machines) so plan on getting your workout at a nearby gym.

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
11 February 2013

Dear Rick M, Thank you for taking the time to share with others how friendly and clean our hotel is! Our staff really do care and our housekeepers work hard to provide clean rooms. I am sorry, yes our Fitness room is small. There is a 24hr fitness center nearby, but did you know that we have a Stay Fit... More

marin, ca
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Thank You Joseph, Mary and HGI”
5 of 5 stars Reviewed 5 February 2013

My best friend from HS stayed here as we were attending a memorial service for a loved one in the area. I knew we would probably be up late into the evening reminiscing and so requested a room in a quiet area where we could feel free to talk. Joseph checked us in and completely made sure we were in... More

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
6 February 2013

Dear cydona46, Thank you so much for taking the time to share your expereince with others about our Hilton Garden Inn Oakland/San Leandro! I appreciate your recognizing both Joseph and Mary for their great customer service. Both of which are very caring and efficient. I am terribly sorry about the closet door sticking and for the coffee pot not working.... More

West Allis, Wisconsin
1 review
“Excellent Stay”
5 of 5 stars Reviewed 4 February 2013

This HGI is very comfortable and excellent in its service. Stay at HGI's exclusively, if at all possible. Just a one night stay to catch an early morning flight to Maui and was as expected for HGI. Fantastic accommodations great service, good location. Highly recommend staying here for business or pleasure.

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
6 February 2013

Dear Pila J, I'm Momi De Deaux, Guest Service Manager at the Hilton Garden Inn Oakland/San Leandro. Thank you for your positive feedback! I am happy to see that we met your expectations. I appreciate your being a loyal HGI member and for putting out the recommendation for others to choose us. Our staff takes pride in their job and... More

honolulu, HI
1 review
“Very Impressed! I recommend this hotel for your stay !”
5 of 5 stars Reviewed 24 January 2013

I can't think of one thing to complain about. The staff was welcoming, friendly and helpful. I slept great and breakfast was good. It was a very good experience for me and I would choose to stay here again.

Was this review helpful? Yes
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review
27 January 2013

Aloha Jenna617! My name is Momi De Deaux. I am the Guest Service Manager. I am very pleased to hear you enjoyed your stay at our hotel and took the time to share your comments about our staff, the comfort of the bed and how good our breakfast is. Other guests take comfort in seeing wonderful comments like yours when... More

 
 
Hilton Garden Inn Oakland/San Leandro
Hilton Garden Inn Oakland/San Leandro
4.0 of 5 stars 54 reviews
Enter dates 1 night 2 nights
 
Hampton Inn Oakland-Hayward
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Hampton Inn Oakland-Hayward  
Hayward, CA
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Additional Information about Hilton Garden Inn Oakland/San Leandro

Also Known As:
Hilton Garden Inn Oakland/San Leandro Hotel
Hilton Garden Inn Oakland/San Leandro Hotel San Leandro
Hilton Garden Inn Oakland
Hilton San Leandro
San Leandro Hilton
Address: 510 Lewelling Blvd., San Leandro, CA 94579
Phone Number:
Region: United States > California > San Leandro
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in San Leandro
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Oakland/San Leandro
510 Lewelling Blvd.
San Leandro, CA 94579
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