We spent one night at the Marriott San Mateo in June on our way up to Sonoma. First thing to know is that the shuttle service provided by this hotel ended on June 15th. Call to verify if they have transportation or plan on taking a cab or renting a car. The hotel lobby is welcoming and the staff was... more

Marriotts are very uniform - they are reliably above average full service hotels and service and standards are very consistent between properties. This Marriott is slightly above average for a Marriott. The decor is very recently updated and everything is in good condition. I found the room service to be slightly better than usual Marriotts. The tuna club I ordered... more

We stayed at the San Mateo Marriott for 3 nights in May. We booked using priceline and was happy to receive this hotel. It was the location we needed. This is a great hotel for people who want to stay close to the airport, out of the city, or for an event. I believe it took us about 30 mins... more

This Marriott was a disappointment. Though the price was good for a spacious 2 Queen suite, the room was musty, moldy and mildewed. Our family was staying there just for a quick overnight before heading to the airport in the a.m. (easy 15 minute drive) so i didn't make a fuss. Around midnight, water started pouring out of the air... more

Just got back from a 4 night visit to the San Mateo Marriott for a conference. First I was put in a king bedded standard room, which was very nice and large, but the Internet in the room did not work. Front desk was very nice about it and after dinner moved me to a suite, which was two (rather... more

I stay at a lot of Marriotts every week, so as a Platinum member I have high expectations, especially from the full-service brands. This was a disappointment from the start. The evening check-in staff was weak. They hardly looked up and greeted me. The Marriott Rewards Elite station/line wasn't even staffed, so I had to wait behind two people who... more

This Marriott is massive. Multiple elevator banks and a sprawling labyrinth of hallways, make it a sure bet to get lost, unless you bring your own GPS system or a box of bread crumbs. The hotel itself is great. Big rooms, good service. The bathroom was clean and spacious with separate bath and shower. I paid a little extra for... more

This would be hands-down an awesome hotel if the bloody heater/air conditioner weren't so old. Everything else is perfect. Huge rooms, modern showers, great location, great staff...but the heater kept me from sleeping well for 3 nights. Every night I woke up at 3 am, then 6 am to doodle with this stupid old, loud heater. It was so maddingly... more

I decided to take a chance on booking with Hotwire for a night in San Mateo. They came through with everything they promised, and I was excited when I learned the 4 star hotel was a Marriott. This is a great hotel if your top priority is a large, well appointed room and use of a state of the art... more