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Courtyard Costa Mesa South Coast Metro

3.0 of 5
3002 South Harbor Boulevard, Santa Ana, CA 92704
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Courtyard Costa Mesa South Coast Metro
Ranked #11 of 26 hotels in Santa Ana
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44 reviews from our community

    Trip type
Traveller rating
    6
    23
    11
    1
    3
Date Rating
new jersey
Top Contributor
234 reviews 234 reviews
72 hotel reviews
Reviews in 89 cities Reviews in 89 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I really like this hotel. The front desk staff are very knowledgable about directions and made me feel like family. The rooms and hotel have recently been renovated and everything in the room was new. I liked having a balcony.They don't have a free breakfast but the restaurant serves the best breakfast it is better than getting the same boring... More

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See 4 more reviews by Bridgetpianos for Santa Ana
Shanghai, China
Top Contributor
536 reviews 536 reviews
94 hotel reviews
Reviews in 174 cities Reviews in 174 cities
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 10 May 2013

We chose this hotel because it was convenient to our morning appointment in Tustin. It was a good choice as the hotel was off the beaten path a little but easy to find with GPS. It had an attractive appearance outside and a nice décor in the lobby area. The grounds were also very attractive. The check-in experience was easy... More

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San Diego, California
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2013

this is a great hotel if you're going to a concert at The Observatory. it's cross the street so no need to worry about parking or driving afterwards. However note, that there's not much around as far as nightlife. The hotel has a nice lounge with beer, wine and some cocktails.. the rooms have been re-done and are more modern.

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
29 April 2013

Dear Guest, I appreciate your review. We are so pleased that the proximity to the Observatory worked so well for your stay. I'm also very happy you were able to enjoy our Bistro at night. We would love to have you back if you ever plan on seeing another show or are visiting the area again! Sincerely, Mikaela More

Minneapolis
Top Contributor
74 reviews 74 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 28 March 2013 via mobile

It is tough to review this hotel. It is in the process of a remodel and so it might be a completely different property in a couple of months. The lobby area has been remodeled to the new Courtyard standard. So it is nice and modern. The rooms however are being torn apart. My room was fine. Standard Courtyard. One... More

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
25 April 2013

Dear Guest, Thank you for your review! I'm very excited to say that we are now completely finished with our room renovation you noticed was going on during your stay. Your feedback on the lights shutting off while you were in the room is very helpful to ensure everything is in perfectly working condition. I am so glad you were... More

Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 March 2013

The updated lobby and bar area are very nice. The rooms still need updating but will look very nice when they are done. As someone else said, the towels were fairly worn looking and rough but they soak up water and that is their job afterall. We slept fairly well but beware, this seems to be a popular place for... More

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
12 March 2013

Dear Guest, I very much appreciate you taking a moment to review. I am so happy to hear you enjoyed our public areas and that the staff was able to make you feel welcome during your stay. I am sorry to hear that there was excess noise in the guest room. Feedback such as yours allows us to make improvements... More

Woodland, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 27 January 2013 via mobile

Booked this through Priceline and I have used them about 10 times in past and have always been happy with the hotel. Well not this time, traveled with just my daughter & I and did not feel safe at all. They make the check in area look fresh and up to date, but once you leave that area boy does... More

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
11 February 2013

Dear Guest, Thank you for your review. I am so sorry to hear that you were unhappy with your recent stay. We are in the process of a room renovation right now that will provide us with brand new beds and a completely refreshed style that compliments our lobby and Bistro. If you are back in the area I would... More

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Cleveland, Ohio
Senior Contributor
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31 hotel reviews
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3 of 5 stars Reviewed 5 November 2012

1. Room was very comfortable, but nothing special. Everything worked and the hotel was very quiet. We enjoyed our stay and did stay for 4 nights during mid-October. Shower, TV, small desk and even a small patio overlooking the pool were very nice. 2. Whirlpool did not work for 4 days. A sign was posted first two days and we... More

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
11 February 2013

Dear Guest, Thank you so much for your feedback and taking time to write a review. I'm happy to hear that you were pleased with the guest room and location. I want to personally apologize for your stay not being up to the high standard we strive to provide. We appreciate you giving us information that can help us keep... More

New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 November 2012

This hotel served it's purpose just fine for our stay. We loved the pool chaise lounge chairs with cushions. Hard to come by these days. Rooms didn't have the most recent package, but they are very clean and well kept. Thanks for a great stay!

Was this review helpful? Yes 1
snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
11 February 2013

Dear Guest, Thank you so much for taking time to write a review! That is wonderful to hear that you were able to utilize our pool area in November and it helped make your stay enjoyable. If there is ever anything I can do to help create the perfect stay please let me know. We'd love to have you back!... More

Pleasanton, California
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 26 October 2012

Love this hotel service -so far most friendly staff ever When we checked in (later than mid night) person in front dest was very welcome us and trying to get better location for us -not near elevator but closed to enterance since we have kids in late time We request roll away bed (we always request when we make regervation... More

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
11 February 2013

Dear Guest, Thank you for taking a moment to review our hotel! It's fantastic to hear that you found our staff accommodating and friendly. It's very important to us that each guest feels welcome and appreciated. If you come back to visit the area or Disneyland again we would be so happy to have you stay in one of our... More

San Jose, California
Top Contributor
209 reviews 209 reviews
90 hotel reviews
Reviews in 113 cities Reviews in 113 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 25 October 2012

Arrived at SNA airport (the one with the three names: Orange County, John Wayne, Santa Ana) and found this one to be an economical Marriott family choice. The hotel offers no complimentary airport transportation, however Supershuttle ($18+tip, book online with coupon UYR59 to get 15$+tip) got me there after I supplied the exact street address. (Neither their drivers nor their... More

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snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
11 February 2013

Dear Guest, We appreciate your review and are so happy to hear that the hotel fit your travel needs. Your feedback on SuperShuttle not having our hotel information was very helpful. We have reached out to them and been added to their website. We are currently in the process of a room renovation that will provide us brand new desk... More

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Additional Information about Courtyard Costa Mesa South Coast Metro

Also Known As:
Courtyard Costa Mesa South Coast Metro Hotel
Courtyard Costa Mesa South Coast Metro Hotel Santa Ana
Courtyard Santa Ana
Santa Ana Courtyard
Santa Ana Marriott
Courtyard Costa Mesa South Coast Metro Santa Ana, Orange County, CA
Address: 3002 South Harbor Boulevard, Santa Ana, CA 92704
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 26 hotels in Santa Ana
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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