I accompagnied my husband on a business trip along with our 12 months old baby. We had a 2 room suites overlooking the parking. Rooms are not large but decent size ( with 2 pieces of large luggages, a crib and a stroller not too many spare space). Living room/computer desk area does not have a window only the bedroom... more

This hotel places customer service at the top of their priority list. As a business traveler, this is a welcome change from most hotels I visit. Every employee was at the top of their game, and I could not leave without someone asking how they could assist me further. The rooms were very well appointed, clean and every detail in... more

Hotel was good. Room well equipped and good standard of decor. I am a gym user and it was a little deficient. Equipment for the resistance side must have been bought by someone who has never visited a gym. Having said that I was the first in there that morning so as they say first up best dressed. There were... more

This is our Soccer team's second time staying at the hotel. From the time I made the reservations for our group to the time we checked out the staff was very helpful and friendly. The acommodations were excellent. Very clean spacious rooms. The breakfast buffet and restaurant facilities were great. I would highly recommend this hotel for any group or... more

No viewable security, 300 kids from sports teams, and tons of parents in the bar... Think of it as Lord of the Flies at the Embassy Suites. Groups of roaming 14 year olds cruising the hotel playing whiffle ball in the hall and filling up the pool with little to no adult supervision. The night manager's answer..... Nothing I can... more

We stayed at the hotel while our daughter attended a volleyball clinic at Santa Clara University. Our room was clean, and nicely furnished (with two 42" flat screen TV's). The housecleaning staff wouldn't take the tip we left for them unless we put a note next to the tip that it was for them. Breakfast was great, with a chef... more

I'm pretty fond of Hilton hotels all around but Embassy Suites is probably my favorite...and the hotel in Santa Clara was no exception. It's everything most people look for in a hotel.....very clean, very comfy, great service, great amentities, and great location. There's definitely a reason it's a well rated hotel. I love the managers reception...all types of cocktail choices... more

We have stayed in this hotel several times and have been well pleased. This is a specific comment on our last visit, which left us with a very negative feeling. We went to breakfast at 8:30 and after standing in several lines and waiting for toast etc. we were still eating at 9:05 when the manager came to our table... more

We travelled north for a water polo camp at Stanford University. Hotels in Palo Alto were all sold out due to graduation, so we went online for the nearest hotel with a good rating. We stayed 4 nights. The room was very small for an Embassy. The beds are two fulls....not queen. IF you request two beds you face a... more