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All 32 Santa Clara hotels

Embassy Suites Hotel Santa Clara

3.5 of 5
2885 Lakeside Drive, Santa Clara, CA 95054
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Embassy Suites Hotel Santa Clara
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Ranked #7 of 32 hotels in Santa Clara
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156 reviews from our community

    Trip type
Traveller rating
    66
    49
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    9
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Date Rating
Santa Clara, United States
1 review
2 of 5 stars Reviewed 4 June 2013

Usually you walk into an Embassy Suites and see all the trees and plants--this one has nothing. The bar is small so the complimentary cocktails you will have to wait in a long line for a glass of wine with only one bartender. Plus the complimentary breakfast was delicious but not enough tables for all the people eating. The suite... More

Review collected in partnership with Embassy Suites Hotels

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Holly Springs, North Carolina
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 June 2013

I stayed two nights here in late May, 2013. The room was huge (it's a suite, after all), in good repair, and very clean. The mattress felt new and was quite comfortable (not old/lumpy or misshapen). I never heard a neighbor (including their door closing) from my bedroom, and I had a HUGE desk to work on. The wifi Internet... More

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Redwood City, United States
1 review
4 of 5 stars Reviewed 28 May 2013

This is not a typical Embassy Suites, with open atrium and lush gardens. But it is clean and well presented. Parking is easy and the cooked-to-order breakfast was very good. The shower was great and the bed was extremely comfortable.

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Hollister, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 May 2013

We stayed here for one night while visiting the Great America theme park. The Santa Clara Hilton located next to Great America was sold out. Check in was fast and easy, as usual with any Hilton property. The room was a nice and spacious 2 room suite. We were in a diplomat suite (the top two floors). I am not... More

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 21 May 2013

Must admit I did not have great expectations when I made the reservation. The previous evening I had stayed in a very expensive boutique hotel. Much to my delight the suite was spacious, well appointed and immaculately clean. It was quiet and comfortable. There was even a pleasing view. What more can one ask for in a hotel?

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Fontana, United States
1 review
3 of 5 stars Reviewed 13 May 2013

Not up to Embassy Suites standers, This was not a bad stay but was not as good as any of the other Embassy I have stayed at. I would not use them for meetings that food is rquired. The managers hour was ok but not anywhere close to anyother embassy suites I have stayed at. The hotel put no-smoking and... More

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Dallas, TX
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 May 2013

This is an older Embassy Suites but has all the comforts that come with Embassy Suites - Big rooms, a good happy hour and a great breakfast. The best thing is the location and access to all that is important in San Jose.

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Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 7 May 2013

I returned to the Embassy Suites based on my previous stay at the property. However, I was not as impressed with this stay due to my room. During this stay, the room was not as clean. The carpet in the room badly needed to be steam cleaned. I suggest ripping out this old, worn carpet. A recent stay at another... More

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South Jordan, United States
1 review
5 of 5 stars Reviewed 30 April 2013

Best Hotel I have ever stayed at. Will be back! Entire family enjoyed it. Complimentary breakfast was incredible. Excellent Service. Rooms were very clean and beds are extremely comfortable. Staff was very accommodating and professional.

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EmbSuites, Director of Sales at Embassy Suites Hotel Santa Clara, responded to this review
9 May 2013

Thank you so much for your recent review. I am thrilled to hear that we were able to meet your expectations and that you enjoyed your stay. I will share your feedback with my hotel colleagues as I know they will be pleased to hear that they helped make your stay more enjoyable We hope to see you again soon! More

Queen Creek AZ
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 26 April 2013

The reception and bar were very helpful, however the management a little short-sighted on their views. This hotel need to understand that business traveler have choices to stay and they to always be at the top of game. Do Not Assume....... If it wasn't for the hotel staff (bar) this would only be 2 stars

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EmbSuites, Director of Sales at Embassy Suites Hotel Santa Clara, responded to this review
9 May 2013

Thank you so much for your review of your stay. We certainly understand that you have a choice on where to stay and sincerely apologize that you experienced some customer service issues while staying with us. I'm glad to hear that our staff at reception and bar met your expectations and will continue to review our customer service standards with... More

 
 
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Additional Information about Embassy Suites Hotel Santa Clara

Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites
Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Phone Number:
Region: United States > California > Santa Clara
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Santa Clara
#8 Business Hotels in Santa Clara
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Each of our 241 spacious two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 
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