We stayed at Embassy Suites over a long weekend when we were visiting family. Our kids at the time were 3.5 years and 1 year. The front desk was fabulous. I really appreciated the Granny Smith apples at the desk and the water bottle (though it was $3 I later learned) waiting in the room. They didn't have our crib... more

This is my first choice when traveling to Santa Clara. Convenient, clean, polite friendly staff. Room service is prompt, food is usually good (not always consistent). Rooms are quiet on the even side, not so quiet on the odd half of the building (overlooks a freeway). Parking is well lit, I feel safe as a woman traveling alone. more

Embassy Suites Hotel Santa Clara is near the Great America Park. It is not the atrium style, but a high rise interior corridor smaller than average room size. While most Embassy Suites have the larger in living room "kitchen/bar counter area, this has a small sink with fridge tucked in a corner. The halls were tight, bathroom as well, kept... more

I was told upon checkin that my reservation specifically requested a smoking room, which is not true. My travel agent is AMEX, and my profile has included nonsmoking king for at least 10 years. The clerk seemed to want me to believe that my travel agent had made this mistake, but I checked my itinerary and it clearly stated nonsmoking.... more

This is a great hotel for a business trip, the rooms are ample and clean. The breakfast is included and is really good, one of the best I have eaten in this business hotel class. They have a chef doing omeletes and toasting your bread at preference. Excellent distance to San Jose airport and all Silicon Valley. Highly recommended! more

We were very happy with hotel. I stay at hilton properties regularily and this is one of the nicest. The only drawback is its location in a very industrial (commercial) area. So if you are without wheels going places takes a long taxi ride. more

Overall the Embassy Suites in Santa Clara is an Excellent hotel, well run, friendly and helpful staff from the front desk all the way through. Breakfast is made to order, and also above the rest. I have had to wait at other Hilton properties, but not this one. There is adequate parking, though not covered; I was there in the... more

The entire staff from the front desk to the manager were friendly and willing to assist us in every way possible. The entire hotel was clean, the breakfasts were five star and each evening the Managers Social Events were top drawer. Very difficult to find a better hotel. more

We stay at this Embassy almost every time we come into town so it's just like a second home for us while visiting with friends and family. The staff is great, rooms are always in great condition, and service is excellent. more